Harbour Auto Body
In operation 51 years, 3 years at this location.
From the beginning, the mission for the Harbour Auto Body team has been to provide great customer service and superior workmanship while maintaining a well-kept, clean facility and working environment. To do this teamwork and communication is essential and every member of the team is proud of their contribution in rolling out a quality product. Not all auto body shops are not equal. The difference for Harbour Auto Body - humble beginnings, the highest quality workmanship and work ethic in the Maine tradition.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Car wash
Repair Quality - 5.0/5.0 -
Great
Customer Service - 4.5/5.0 -
Looking so good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was pleased with the work they did. I was not pleased with the amount of time that it took. My car was there for 2 weeks. It was supposed to be one week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amber is very good at her job, explained everything about the bill.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always happy with service and quality of work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great again! Thanks for your service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell anyone who asks about body work to take it to Harbour
Repair Quality - 5.0/5.0 -
The staff is friendly knowledgeable and the workmanship is the best around
Customer Service - 5.0/5.0 -
Excellent. Above and beyond
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice from the start. When I brought my car in for the estimate ( that I didn’t have an appt for) Steve made room for me anyway to give it a quick peek and was able to email me the estimate. Not only that, he fixed my parking sensor so it wasn’t constantly beeping at me ! It was a couple weeks before I could get the car in for repair, so I can’t tell you how much I appreciated that! The whole process was very smooth. My rental was taken care of for me, pick up and drop off. I received texts along the way letting me know where I was in the process and I got my car back earlier than anticipated… the cherry on top! She looks beautiful! So grateful for the hard work that went into this, it’s not taken for granted! Thank you Harbor! Job well done!
Likely to Recommend - 4.5/5.0 -
All in all they did a good job
Repair Quality - 5.0/5.0 -
I stayed in touch with Matthew who I believe was heading the work. He kept me updated as to when the car would be ready. I could’ve apparently come a little sooner but no one let me know. I did miss out on having the Every Detail folks shampoo my rug and Upholstery while it was there. I called that morning and offered to do that, and assured me that one of his workers would do that as soon as the car was checked over that morning,When I did get over to Every Detail which was later in the afternoon, I realize they hadn’t delivered the car there was not enough time to work on my car. When I called Harbour, he did apologize and say he got back from lunch and realized his worker had not done it. I couldn’t even leave it till the next day. The manager said they were too jammed up with work. That was probably my opportunity to have that done. I will have to figure out how to drop the car off at least for a day or two later in the summer, other than that, the bodywork and paint job were great. I do miss Shawn. He was excellent as a manager.
Customer Service - 4.0/5.0 -
As mentioned in the previous comment when I did try and communicate with the manager and he assigned one of his workers to take my car over to every detail it didn’t happen. Oh well, chalk that up too communication breakdown.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the final repair work that was done. I gave them an 8 because of the initial misdiagnosed examine that lead to extra cost
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Used before
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always happy to help and anwser questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were amazing to work with and my car looks great! I will recommend them to everyone!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amber and Scott were great to work with! They kept me updated throughout the two week process. They were more responsive and easier to work with than my own insurance company that was paying for the repair!
Likely to Recommend - 3.5/5.0 -
It's convenient for Westbrook and there's no way of knowing what other places would have been like.
Repair Quality - 3.5/5.0 -
Not sure if there is real concern about manpower shortage, schedule delays seemed unexpected
Customer Service - 4.5/5.0 -
updates were less forthcoming when the schedule started to slip.
My Experience - 5.0/5.0 -
It is as if I have a brand new car. I couldn’t stop smiling all the way home. 🚘 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Delays