Harley Collision Centers 2

4.7 (775reviews)
94%
126 MAPLE STREET,  Decatur,  GA  30030

In operation 4 years.

NOW OFFERING FINANCING! Visit our website for more information. We started our first Automotive Repair Shop with one goal in mind—delivering outstanding repair services to the people of Atlanta. Our team of certified, expert professionals will pinpoint problems and get you safely back on the road. We are a pre-approved partner with several major insurance carriers - so we can ensure minimal out-of-pocket expense for you. And we guarantee transparency throughout the process, providing top-quality work at a fair price. That is the Happy Harley Experience - come see for yourself!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (775)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very smooth process beginning to end

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Repair Quality

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Returned Clean

My Experience

Everyone was amazing . My car looks brand new . So thankful for Greg and his team . Also job was completed in a timely manner

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Repair Quality

Customer Service

My Experience

Likely to Recommend

I wish 0 was on this scale , they have negligent technician's

Repair Quality

My vehicle was recommended for repairs at Harley collision by Allstate ,as one of their in network auto body repair shops . Dropped my vehicle off on Monday Feb 12 2023 due to be completed on Feb 17. 2023. Called on Feb 17 2023 to check completion status. They advised me that my vehicle was stolen off their lot, they didn't notice it was gone until I called on the 17th. One of their service technician left the keys inside the vehicle overnight, unlocked and unsecured. They do have a gated parking lot, my vehicle was left outside of gated area in overflow. The worse comment the shop owner could have made to me is " This type of stuff happens all the time , we are in Decatur". Wow! I will never recommend anyone to leave their vehicle with them overnight.

Customer Service

At first receptionist, could not tell me where the keys for my vehicle was lied , stated they had the keys. My vehicle was a push start . Won't start unless keys are in or near vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Repairs to damage were great but there were 7 items that weren't reinstalled correctly on the door, causing me to return to the shop for repairs, which were handled swiftly but shouldn't have had to happen if reinstalled correctly the first time.

Customer Service

It was busy a few times but staff was nice for the most part.

Likely to Recommend

I think this was a very good shop.

Repair Quality

Everything done well except wax left in cracks and tape left on chrome.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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First time having to deal with a collision center, and Harley has left a great impression.

Repair Quality

The repair looks great! Rated one down, because there are still parts to be placed. I would have liked all to have been completed at once, but I have no doubt the job will complete well.

Customer Service

Excellent communication in updating and providing timely information. Friendly and professional service representatives.

Likely to Recommend

Repair Quality

Looks good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I hope I never need to get my car fixed because of an accident again but I will make sure to come to Harley if ever I need to.

Customer Service

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Customer Service

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Repair Quality

Amazing customer service! They fixed my car perfectly. Thank you so much.

Customer Service

Returned Clean

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My Experience

My Experience

I picked up my car today and it looks great but I don’t like the fact that my personal belongings were rummage thru. My Michael Kors winter coat in which I always keep in my trunk is missing. I noticed my perfume that I keep in my console was sitting in the cup holder when I got in my car. I also noticed coins missing as well. I didn’t think I had to make sure none of my belonging were left in the car especially stuff that was in my trunk. I’m highly upset and feel violated. I will be contacting in the am.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Finished 6 days ahead of initial estimated finish time. The big collision shop would have scheduled an estimate the day Harley started repair and then would schedule start of repair 2 weeks after that. They saved me 2 weeks of rental and did a flawless job for the agreed on insurance cost. Excellent work.

Likely to Recommend

Repair Quality

Completed well ahead of schedule. They kept me updated on progress. Nearly perfect body work.

Customer Service

Most everything good except after being told I would arrive from work within half hour of closing they had fenced cars in and wanted me to return in AM to pickup. They did not enforce that.

Returned Clean