Harper Collision

4.8 (2,506reviews)
96%
10542 Murdock Dr.,  Knoxville,  TN  37932
Bot
Shop AssistantSparkles

In operation 11 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (2,506)

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Repair Quality

Customer Service

Very polite and helpful

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Kept me updated during the process

Customer Service

Returned Clean

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Customer Service

Was kept informed each phase, the finished car was great

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Repair Quality

Great work, very professional

Customer Service

Returned Clean

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Repair Quality

Amazing customer service! Thanks for a job well done

Customer Service

Returned Clean

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Vehicle could been made drivable much sooner. I had sustained an injury to my left arm and needed my car that is easier to navigate.

Repair Quality

The collision center was not a Mercedes Benz but Audi center. After over a four week period and a part on back order I insisted on having my vehicle returned without this trim piece. I contacted Jason, my contact and even the company manager begging for my vehicle return. I was able to pick up car, minus the piece surrounding the right wheel well on 7/22/26 and 1k deductible paid. Please do not pay until this work is complete.

Customer Service

Job incomplete

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Tammy was great and kept me informed every step of the way

Customer Service

Returned Clean

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I did not like that they added unnecessary bill items. They scanned the car twice for codes that clearly it did not need. And even if they did scan $200 per scan seems crazy high

Repair Quality

They did a good job at mounting the bumper. It was pretty straightforward

Customer Service

Communication was great

Likely to Recommend

Repair Quality

Very easy to work with. After dropping car off they took care of absolutely everything! They keep me updated on progress and I’m very satisfied with the outcome. My car looks like nothing ever happened! That makes me very happy!

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Everything look d great! Thank you!

Customer Service

Smooth process!

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Repair Quality

Tim was great, helpful and constantly communicated with me throughout the process.

Customer Service

Returned Clean

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My Experience

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Repair Quality

Professional job, very happy with the results.

Customer Service

Returned Clean

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Repair Quality

Looks great

Customer Service

Returned Clean