Harper Collision
In operation 11 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great decision to open your own collision shop. Graham and his crew are the perfect choice to run it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so thankful that I chose Harper Collision to take care of my car after the accident. They kept me informed and were so very nice and efficient !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
No complaints at this time.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
After only receiving the quote I felt confident in recommending Harper Collision. The personnel were very courteous and helpful. I was also impressed with the cleanliness of the work area.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fine job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chad rocks!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. very pleased.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overall I was satisfied with the experience. However our communication could've been better. Also the car was actually out of commission for 9 weeks which seems like a long time. Graham was great to work with I just wish that I had been in the loop more. There were a few places on the hood of the vehicle which were not related to the wreck. I had asked that those be touched up and realized after I had gotten back to Kingsport that had not been done. Also, the interior of the vehicle was quite dirty. There was grease on the seat and steering wheel which had not been cleaned up. That was disappointing since I expected the whole car to be clean. I realize what is most important is that the car was fixed back to its original integrity and I believe that was done. I would certainly recommend Harper collision. These are just some things that I think could be improved upon
Likely to Recommend - 4.0/5.0 -
What matters most is that the car was repaired back to it's original integrity. I am fairly confident that happened. The other things such as communication and clean-up can be fixed.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Graham was great to work with, but I needed more communicaiton. Didn't feel like I was in the loop