Harper Collision
In operation 11 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all the communication regarding the status of my car. I appreciate your working with my schedule . I definitely felt like I was working with a Harper business. I predict your great success! Thanks for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fine work and service
My Experience - 5.0/5.0 -
From the moment I called to the multiple conversations with your reps the experience has been nothing less than ideal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Everything handled with excellent customer service.
My Experience - 5.0/5.0 -
Everyone was very helpful, And the work was done on time. The results were perfect! I was very pleases with every Aspect of my experience there.
My Experience - 5.0/5.0 -
I loved the fact that I update notifications on the progress of the work being done.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had a bumper repair and then got charged for a rear lt bulb and labor to install it. However it was fine when I dropped the car off. Hmmmmm....
Likely to Recommend - 2.5/5.0 -
see prior comments. PLUS- I already did this survey once before!!
Repair Quality - 2.5/5.0 -
The bumper repair is fine, but I was asked to pay for a new tail light + labor. Note that ALL lights were working fine prior to the bumper repair,and it would seem that the repair affected the light. Not sure if I would use Harper again due to this excess charge.
Customer Service - 2.5/5.0 -
see prior comment. The body shop person did say she would :check into this charge" but I NEVER heard anything else. Seemed rather simple to me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
As long as service after{if any problems occur}pick up are handled as well as before.
Repair Quality - 5.0/5.0 -
Just like discussed-Nice job!
Customer Service - 5.0/5.0 -
Very capable and polite personnel.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Harper Collision accommodated me when I asked if they could take my car a week early. This negated the need for a rental car since my husband and I took a trip during the repair time. The car looks great too! Thank you so very much. Cathy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice crew. My car looks great! However I have not driven it enough to know if it is air tight. I trust it is. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven't driven enough yet