Harper Collision
In operation 11 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Just due to delays in communication - the work was excellent.
Repair Quality - 5.0/5.0 -
Looks like new, no indication anything ever happened.
Customer Service - 3.5/5.0 -
Communications directly with Harper was easy and awesome. I'm hoping that the delays in comms with the appraiser were due to volume.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Car looks great. Harper provided timely updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy always kept us informed through the process. She was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave and the Harper team have been the best! Super appreciate the attention we were given! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Tammy & Thomas were excellent
Repair Quality - 5.0/5.0 -
The professional staff (Tammy & Thomas) at Collision were excellent . They kept me informed on the progress my repairs.
Customer Service - 5.0/5.0 -
tammy went above and delivered my car to the service center to be serv Tammy & Thomas were excellent Tammy's service went above the repairs; she delivered my car to the service center so that I could pick it up their after servicing. i t up t
Likely to Recommend - 5.0/5.0 -
See earlier remarks.
Repair Quality - 5.0/5.0 -
Tim Harris, Estimater, took excellent care of me, guiding me through the entire process. I am extremely pleased with the repair job, including the painting. On top of that, I was amazed at the excellent cleaning, washing, and what appears to be a superb wax job Harper Collision included. I rate a 10, with 10 the highest! Larry
Customer Service - 5.0/5.0 -
See earlier remarks.
Likely to Recommend - 5.0/5.0 -
Best collision service in Knoxville!!
Repair Quality - 5.0/5.0 -
Exactly what I was looking for in the repair
Customer Service - 5.0/5.0 -
Friendly and professional staff. Very efficient and accommodating team
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The absolute best repair I’ve ever seen, it was perfect, Jose and Chad are amazing people and know the craft better than most. If you need any automotive body repair go to Harpers, you won’t be disappointed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend!
Repair Quality - 5.0/5.0 -
Wonderful service. Staff was helpful and kind.
Customer Service - 5.0/5.0 -
Everyone was great and helpful.
Likely to Recommend - 5.0/5.0 -
Id be very likely based on the customer service and quality and thoroughness of the repair.
Repair Quality - 5.0/5.0 -
Repair was very thorough and even better than I hoped. Was kept updated throughout the process and was blown away by the quality when I picked up the vehicle. Car looks like new!
Customer Service - 5.0/5.0 -
Contact kept updated on every step of the repair process. Although the car is a 10 year old model I felt that my car repair was taken just as seriously and with as much care as a brand new vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelly, Jason and the Team were very professional and the repair looks to be really good. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professionally done repair .
Customer Service - 5.0/5.0 -
Was even called to check to see if I would like to have other repairs made that were not part of the accident and would be paid by myself out of pocket to make the vehicle completely in as new condition as possible!
Likely to Recommend - 5.0/5.0 -
The repair quality was excellent
Repair Quality - 4.5/5.0 -
The quality of the repair was excellent
Customer Service - 4.0/5.0 -
Jason did a satisfactory job, but communication was not his strength. I had to call multiple times for updates that should have been made by him