Hartel's Auto Body

5.0 (1,062reviews)

100%

(914) 962-5620

2020 Greenwood Street, Yorktown Heights, NY 10598

100%

See Photos

2020 Greenwood Street
Yorktown Heights, NY 10598

Get Directions Website Email

About Hartel's Auto Body

See Photos

2020 Greenwood Street
Yorktown Heights, NY 10598

Get Directions Website Email

Hartel's Auto Body is a family owned collision repair center serving the community 1975. We provide very high quality collision repairs and set a high level of customer service. The "Golden Rule" is our business model.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

MasterCard
Visa
Cash
Check

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (1,062)

Sort By:
Newest
Rating

1,002 Customers Rated

5 Stars

88.8% Complete

(943)
4 Stars

4.6% Complete

(49)
3 Stars

0.2% Complete

(2)
2 Stars

0.1% Complete

(1)
1 Star

0.1% Complete

(1)
< 1 Star

0.6% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked as good as new or even better than before. The repair process is frequently described as smooth and well-organized, with excellent communication through calls, texts, and emails keeping customers informed every step of the way. Timeliness is a strong highlight, as numerous customers noted their vehicles were completed on time or ahead of schedule. The staff is widely recognized for being friendly, courteous, and professional. Several customers mentioned they are repeat visitors and actively recommend the shop to family and friends. A few customers noted that repair times occasionally ran longer than initially expected, as mentioned in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... They are my go to auto body shop because they are very kind, communicative, and great at what they do." Read more

"... accurate, found something scratch on window I missed, repairs done quickly and beautifully. Great experience." Read more

"... vehicle was faster than I expected. More importantly the car seems like it drives even better than before." Read more

"They did a first class job and kept me informed throughout the process."

"CAN I GO OVER 10. BEAUTIFUL JOB EVERY STEP OF THE WAY. WOULD HIGHLY RECOMMEND TO ANY ONE."

"The car was fixed faster than I expected it would be."

"... repair, along with an estimated completion date. My vehicle was ready one day earlier than promised...which was great. The vehicle looks great" Read more

"Ready when they said—a day early!"

"Easy process from day 1. Very organize and car done by the day that was originally said. Very happy"

"It was done faster they originally quoted and the I was kept up to date with the repair. The ..." Read more

"I was surprised and impressed with the communication."

"Excellent work, communication, repair and price. Definitely recommend."

"It was done faster they originally quoted and the I was kept up to date with the repair. The car looks amazing. Thanks"

"Always a great service experience! Excellent communication throughout the repair. We have used Hartel many times over the years for ..." Read more

"excellent communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... They are my go to auto body shop because they are very kind, communicative, and great at what they do." Read more

"... accurate, found something scratch on window I missed, repairs done quickly and beautifully. Great experience." Read more

"... vehicle was faster than I expected. More importantly the car seems like it drives even better than before." Read more

"They did a first class job and kept me informed throughout the process."

"CAN I GO OVER 10. BEAUTIFUL JOB EVERY STEP OF THE WAY. WOULD HIGHLY RECOMMEND TO ANY ONE."

"The car was fixed faster than I expected it would be."

"... repair, along with an estimated completion date. My vehicle was ready one day earlier than promised...which was great. The vehicle looks great" Read more

"Ready when they said—a day early!"

"Easy process from day 1. Very organize and car done by the day that was originally said. Very happy"

"It was done faster they originally quoted and the I was kept up to date with the repair. The ..." Read more

"I was surprised and impressed with the communication."

"Excellent work, communication, repair and price. Definitely recommend."

"It was done faster they originally quoted and the I was kept up to date with the repair. The car looks amazing. Thanks"

"Always a great service experience! Excellent communication throughout the repair. We have used Hartel many times over the years for ..." Read more

"excellent communication"

David (Honda owner) reviewed 8/27/26

Looks brand new and the SUV seems to ride better than before the accident.

The Hartel’s Auto Body experience was the best experience of my life. And I have been taking my cars/Suvs to auto shops for 44 years. They really know their stuff and go the extra mile to accommodate the customer. Sincerely, Dave

Roni (Hyundai owner) reviewed 8/27/26

Rene is wonderful. Kind. Patient. Knowelagble. I highly say go here if need car body work.

Everyone I spoke with was friendly.

Colleen (BMW owner) reviewed 8/20/26

Michael (Acura owner) reviewed 8/17/26

I read reviews before deciding to go to Hartel’sAuto

Choosing Hartel’s Auto Body was my best choice. A firm hand shake tells a lot about one’s character and that’s why I decided to go with him, my car was completed in 3 days looking brand new. I highly recommend HARTEl’S Auto

Donald (Toyota owner) reviewed 8/15/26

Great guys! Great work!!

Slater (Genesis owner) reviewed 8/12/26

Given the our experience, I am very happy to recommend these gentlemen.

My experience from start to finish was a truly gracious one. I was treated courteously and with respect.

Both Rod and Rene treated me and my wife with great respect. Always with a smile..

Kristine (GMC owner) reviewed 8/7/26

There is no one better in terms of quality of work, customer service and communication.

I had damage to a brand new car and its back to brand new again!

Hartel took amazing care of me and my situation. Their work was perfection! I appreciated the updates as well.

Douglas (Hyundai owner) reviewed 8/5/26

The highest level of professionalism and integrity. Hartel's will not compromise on quality or safety.

Grazyna (Toyota owner) reviewed 7/30/26

John (Volkswagen owner) reviewed 7/30/26

The repair job on my Volkswagen was beautifully done. I am very happy with the results. Not only that, but Rene did me a real favor by identifying a problem with the regulator for the window in the driver's side front door, and will repair it. I have now been a customer of Hartel's three or four times and have been impressed with the quality of their work each time.

Hartel’s did a great job with the repairs to my Volkswagen. Moreover, Rene identified a problem with the regulator for the window in the driver’s-side front door, and will be replacing it. This could save me from an unanticipated failure in bad weather or snow. I have now been a customer at Hartel’s three or four times with different cars, and the repairs has always been excellent.

Gemma (Honda owner) reviewed 7/29/26

Monica (Honda owner) reviewed 7/16/26

Very good job, thank you so much!

Very good!

Helen (Ford owner) reviewed 7/7/26

Fantastic job & owner couldn’t be any more accommodating

Brett (Honda owner) reviewed 7/2/26

It was done faster they originally quoted and the I was kept up to date with the repair. The car looks amazing. Thanks

As always a great job

Stephen (Volkswagen owner) reviewed 6/26/26

Susan (Audi owner) reviewed 6/22/26

Daniel (Chevrolet owner) reviewed 6/22/26

Rainey and team are great at communicating and follow-up. They do the work in a timely manner and are a pleasure to deal with. Highly recommended!!!

Julianne (Subaru owner) reviewed 6/18/26

Joseph (Jeep owner) reviewed 6/11/26

Well over 10

CAN I GO OVER 10. BEAUTIFUL JOB EVERY STEP OF THE WAY. WOULD HIGHLY RECOMMEND TO ANY ONE.

Well over 10 in every category.

Theresa (Acura owner) reviewed 6/5/26

Wonderful doing business with this auto body shop

Great job

Very professional… helpful… did a terrific job

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Hartel's Auto Body

About Hartel's Auto Body

Reviews (1,062)

1,002 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0