Yorktown Auto Body

4.9 (4,043reviews)
99%
1798 Front Street,  Yorktown Heights,  NY  10598
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Shop AssistantSparkles

Yorktown Auto Body has been a fixture in the community, providing expert automotive and towing services to the town and townspeople. The tradition of caring attention to the car-in-repair and its owner’s specific requirements, has distinguished Yorktown Auto Body uniquely in its market. That tradition continues today, as the business extends its commitment to the very best repair and beautification of damaged cars.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru

Reviews (4,043)

Customers say
Overall Customer Satisfaction
Customers consistently praise Yorktown Auto Body for outstanding service quality, professional and friendly staff, and exceptional repair craftsmanship. Many highlight that vehicles were returned looking brand new, with several noting complimentary interior and exterior cleaning as a pleasant surprise. Communication is a standout strength, with customers appreciating frequent proactive updates throughout the repair process, reducing stress during difficult situations. Timeliness is well-regarded, with numerous customers noting repairs completed on or ahead of schedule. A few customers mentioned delays due to parts availability, though most felt well-informed about these situations. Isolated concerns noted by customers include occasional follow-up visits for minor issues and, in rare cases, incomplete repairs at initial pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... and kept me updated throughout the entire process. The repair quality was excellent — the car looks like new again. They paid attention to details, completed the work ..." Read more
"Yorktown Autobody exhibited unsurpassed professionalism. They restored my car to prime condition, and exuded superior quality customer service throughout the entire process. ..." Read more
"... twice with updates on how the work was processing. Their customer service is outstanding AND my car looks brand new!" Read more
"Staff was friendly and did beyond a phenomenal job with extensive vehicle repairs that my car required."
"... EXCELLENT!!!! The work was done in a timely fashion!! My car looks BRAND NEW!!" Read more
"... guys always over deliver as far as I'm concerned. My vehicle was ready days before or the pickup date. Highly recommended 👌" Read more
"... looks like new again. They paid attention to details, completed the work on time, and made the whole process much less stressful. I truly appreciate their customer service ..." Read more
"My car was ready within two weeks, just like they told me."
"... informed throughout the process. To my surprise, they even finished the repair ahead of schedule. Highly recommend them for their professionalism ..." Read more
"It was two weeks at first and then was three but I completely understood why. They were waiting for parts. It was ..." Read more
"... job keeping me informed from drop-off to pick-up. Having that kind of transparency made fixing my car the easiest experience I've ever had." Read more
"The communication was above and beyond with multiple informative calls."
"Provided with almost daily calls on status."
"Not only did they keep me informed, they showed me the progress when I stopped by the shop."

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Called frequently with updates on status of job.

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Returned Clean

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This is my 3rd car that Yorktown Autobody fixed for me. Always very professional and their work is top notch. I wouldn’t go anywhere else.

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I recommend you to all of my friends, especially Nick Moore, who is always so friendly and helpful.

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Everyone is very nice and welcoming.

Returned Clean

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Returned Clean

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Definitely

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Very professional

Returned Clean

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Absolutely. The work was excellent.

Repair Quality

I do testify that my car came back looking brand new both inside and out. My issue was my initial experience with customer service. My intake person told me he’d be in touch w/I a week. After over a week, I had to call to remind apprize them of the oversight. Then I got a no helpful update, “ We’re working on it.” and a promise again to call w/I a week. I had to call again to get someone to give me a progress. Then, along came the fabulous Nick. He called with progress reports and a lot of information about the repair work. NICK gets the full 10 star review. He’s the very definition of customer care. I’m not going to name the other two bozos but I know who they are.

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Again I reiterate my previous comment.

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Big thank you to Nick and Christine for staying on top of things. Thanks everyone

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Tremendous service . Great attention to detail

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Everything done to perfection

Returned Clean

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I would recommend them based on their work and their reputation, however, based on my experience, I would likely add a warning that it may take longer than expected. Basically, I would say they will do a good job and you can be confident in their work, but be prepared for possible delays. I would also be fair and point out any positive things I experienced.

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Everyone was very polite. Our vehicle looks very nice and seems to be working quite well. It’s great to have it back in good condition. The repair took much longer than we had hoped, which became very costly having to pay for a rental vehicle.

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Everyone was nice, but I started to get nervous every time I spoke to them, because there were so many delays.

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Returned Clean

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Really an 11!

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