Harvey's Collision Centers #2- Commerce
In operation 70 years, 4 years at this location.
As Dallas’ oldest collision repair and paint shop, Harvey’s has operated since 1956. Our Commerce St. location is conveniently located between W Commerce and Singleton Ave. All of our repairs are backed by the Lennox family promise of quality collision repair. We have built a premier reputation by providing a boutique repair experience and focusing on exceptional service. We are I-CAR Gold Certified and we guarantee all repair work with a written Lifetime Warranty.
- Free Estimates
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Yes, I was very pleased, the receptionist was very kind and helpful, I haven’t gone any where, but I went to Walmart for meds and some supplies and all I FCA sudden my engine light turned on, I had a mile to get home, I’m home but don’t know what to do now
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Very nice and knowledgeable secretary in the front, ver professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was very little in terms of status updates from Sierra. There were actually no updates initiated by her - not even cost estimates. She always responded to my emails, but I had to be the one asking about for progress updates every week. If I ever go back to the Commerce St location, I would definitely want a different advisor.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Sierra provided no status updates at all. I had to ping her on a weekly basis to find out what was going on. She always responded to my emails but never took the initiative herself to keep me informed. I got more updates from the State Farm automated system than Sierra. If I ever go back to the Commerce St location I’d definitely look for a different advisor.
Returned Clean
My Experience - 5.0/5.0 -
Alondra was great to work with. The work was done quickly with excellent quality. The car looks new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I chose that location because I was familiar with the area, not because it was the closest. Also I trusted Allstate's choice.
Repair Quality - 5.0/5.0 -
Although there are a few more repairs to be completed (waiting for parts on "back order"), I'm impressed with the repairs so far.
Customer Service - 4.0/5.0 -
Communication updates could have been more frequent. My car was towed in for repairs on Sept 27th and kept thru Nov 7th & picked up on Nov 8th I was contacted one time when the car arrived. After that I called for updates. When I called, The Customer Service Reps were very personable & helpful. When I came to pick up my car they greeted me with a friendly smile...
Likely to Recommend - 5.0/5.0 -
20 tbh
Repair Quality - 5.0/5.0 -
Brad and Daisy was awesome! Brad told me exactly what was going on. Daisy also has a great personality and knows how to build rapport with clients while they wait in the waiting area until completion. Brad told me everything that the mechanics did. They did lose 3 techs during the process so there was a delay and with me being delayed with repairs, Brad worked dilligently to make sure the day he said it would be ready for pick up would be the final day to work on the car. Glad I had him to assist.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great people. Sierra answered all the questions I had and updated on the status of my car. The repair looks amazing it looks like I just bought my car again!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I believe Josh was his name? Dude was great to work with.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Radio is still not fixed. Replaced glass doesn’t match.
Customer Service - 3.5/5.0 -
Decent updates although I had to initiate some.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for doing such a great job on my bumper! It looks as good as the first day off the sales lot!
Customer Service - 5.0/5.0 -
So kind and so attentive!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs are incomplete needs work have received call back
Customer Service - 2.5/5.0 -
Unresponsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Definitely not i was recommended this shop by my insurance and i have to call them to let them know they need to remove this shop for repair suggestions.
Repair Quality - 0.5/5.0 -
My car part was put on and did not fit even though my car was in there shop almost a month on top of that they charged my insurance for a tint they never put on my car i was told everything would be fixed they would reorder the part but nothing has been done nobody has even called me to explain or try to fix it.
Customer Service - 0.5/5.0 -
Have been calling trying to get my car fixed like i was told it would and nobody there has called me they simply dont care
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Sierra was great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. I was very obnoxious trying to get my car finished and they took all my MULTIPLE phone calls very professionally and were sweet. Appreciate y’all.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job and went above and beyond! I am very satisfied!!!☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guy's did an amazing job and Sierra was very polite and went above and beyond to help me! Thank you so much!