Hayes Chrysler Dodge & Jeep Gainesville
I-CAR GOLD FACILITY THAT IS FOCUSED ON QUALITY REPAIRS.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Refer to the first notice of comments
Repair Quality - 5.0/5.0 -
Front desk gals were great in facilitating actions, friendly and showed interest in assisting to expiate my claim with Allstate. Frazier, body shop manager was professional and assisting with my claim with Allstates to expiate repairs. He provided assurances the paint color would match exactly as the original. I am satisfied. Hayes seems to be a great show in support of Allstate Insurance. Repair time in the shop was about 10 days. Office gals were also great in helping in arranging a rental car with Enterprise who had offices across the street. The entire process was easy and final work meet expectations. Best recommendation, I recommend the shop for future work. Nice folks, the kind of shop one can connect with on delicate issues like repairs to their car.
Customer Service - 5.0/5.0 -
Refer to my earlier comments
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on fixing my truck and the work was done very quickly!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service was excellent. I really appreciate Katelyn keeping me up to date. The manager being transparent was also a plus.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to my family and friends.
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car.
Customer Service - 5.0/5.0 -
They were wonderful. They keep me updated with the progress of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were extremely friendly and helpful at Hayes Chrysler of Gainsville. They gave us updates as the repairs were happening. It was completed in a quick and timely manner. Our car looks amazing, like it’s brand new. We also needed a rental car and they made that process incredibly simple. Thank you for your the great service at your body shop!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
To a car owner, the time without a car is difficult - the speed of the service, as well as quality, is extremely important!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very nice work
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
We are very happy with the all around service we received at HCDJ! Thank you to your wonderful team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The dent repair and the paint job look great.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was amazing. Everyone I interacted with throughout my vehicle repair was an absolute pleasure to deal with. An experience that is hard to find these days. I hope the staff here never changes. Thanks to everyone involved with my high quality and speedy repairs!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I think the repairs were done well, but I do think it would be good to have someone show the customer the final result and check any technical issues. It looked good, but my trunk was not working with the automatic key. Therefore, another part had to be ordered and I will have to return to get it fixed again. It is a minor thing, but I think it is useful for time and ordering sake.
Customer Service - 4.5/5.0 -
Very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Paint scratch & fender not lined up correctly
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Putting up with all my questions