Hayes Chrysler Dodge & Jeep Gainesville
I-CAR GOLD FACILITY THAT IS FOCUSED ON QUALITY REPAIRS.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work from the employees was excellent, but Chrysler Corp does not support their body shops with timely replacement parts causing a delay. It took 20 days to get the car back.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the work you guys do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took too long and the contents in the back were not put back in place. The cargo cover which I never use was not put back and it was diifficult to fit back in the space because the other items trailer hitch were out of place.
Likely to Recommend - 1.5/5.0 -
while I understand the small discrepancies do exist at times, it appears the replacement parts were put on in a lazy and sloppy manner without proper measurement; as a last ditch effort, or as required by insurance I would recommend the body shop to my family and friends. However, the service department and its managers will always be recommended.
Repair Quality - 2.0/5.0 -
Upon first look everything appeared to be correct, however, the passenger side fender is approximately 2cm off from the hood when compared to the driver side fender, also, a rubber hood bumper is missing, the inside plastic paneling in the passnger side fender is misaligned and not secured and their are multiple screws missing from the front skid plate as it attaches to the lower bumper, while my experience with services has always been spot on, the body shop did not ever communicate with me about the status of my vehicle, instead, I was required to reach out to them in order to obtain updates.
Customer Service - 1.5/5.0 -
I was never communicated with concerning the status of the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It was exelente
Customer Service - 4.5/5.0 -
It was fine
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
There needs to be more attention to detail. However, the dealership is taking my SUV back in to fix some of the problems that need to be resolved.