H.E.I Collision Center Inc

4.9 (301reviews)
98%
200 W Main St,  Waconia,  MN  55387

In operation 28 years.

Services
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (301)

Likely to Recommend

They did a really great job!

Repair Quality

Great service and great work!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The replaced headlamp, grill, and hood are evenly spaced/centered, with the fenders and interfacing boundaries in the front of the car. The new paint flawlessly matches the remaining original paint on the car.

Customer Service

The Service Manager was my single touch point for the repairs performed. After our initial meeting, exchange of information. and car drop off; a quotation for repairs was submitted for my review in less than 24 hours. The administrative side was handled completely by the Service Manager.

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Likely to Recommend

Repair Quality

Excellent. The car looks like it is brand new. Everyone at HEI was very professional, polite and knowledgeable.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

HEI did a great job on the repairs.

Customer Service

Everyone was helpful. The receptionist Raven(sp) was the most helpful and she is very friendly/caring. Her smile is infectious which goes along with her personality. She is awesome!

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Repair Quality

Customer Service

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Repair Quality

Great job. Timely manner.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Already have

Repair Quality

The best

Customer Service

The best

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Repair Quality

Customer Service

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Yes, I would send my daughter to that location

Repair Quality

They did a great job and communicated very well

Customer Service

Communication was key and I was helpful

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Repair Quality

Customer Service

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Repair Quality

The car looks great. I appreciate the quality of the body work. I actually recommended HEI when the insurance company needed to select a repair shop. However, the outsourced repair shop is a problem. The alignment is off. The car pulls notably to the left. I took it back to have this repaired. The shop said it was the tires. It wasn't pulling before the repair.

Customer Service

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Repair Quality

Customer Service

HEI didn't follow through on one thing they said they'd do for the timing of completing my vehicle. Continued to assume my insurance was renting me a car and then again assume where it was even rented from when deadlines weren't met again.

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Repair Quality

Great service, like always

Customer Service

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Repair Quality

Looks perfect!

Customer Service

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Likely to Recommend

Great job

Repair Quality

Service was great

Customer Service

Dean was very helpful

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