Hendrick Collision Center of Concord

4.8 (5,277reviews)
98%
PO BOX 667-Payments,  Concord,  NC  28026

In operation 32 years, 17 years at this location.

Expert collision repairs for all makes and models. We work closely with all major insurance companies to ensure the highest level of quality. We strive for level 10 customer service!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car

Reviews (5,277)

My Experience

Very good service

My Experience

Hendrick Collision did an awesome job on our car repair and were very courteous and professional

Likely to Recommend

Repair Quality

Car looks great!

Customer Service

Returned Clean

My Experience

They did awesome work. They kept me in the loop with updates. If you need some auto damage, need some repairs, these should be the go to guys you go to! I am totally satisfied with the work they did!!!

Likely to Recommend

These folks are THE go to repair shop

Repair Quality

Repairs were done timely but most of all expertly. Would recommend to anyone

Customer Service

Repairs were finished timely, but most of all expertly. Would recommend to anyone

Likely to Recommend

Car came out looking great only there was a lot of delays that felt like excuses.

Repair Quality

Area that was repaired looked great, brand new almost.

Customer Service

Brought in my Honda Accord to have the front bumper and the shield guards of the undercarriage replaced. There was some damage behind the front bumper as well. Overall it took about a month to complete. The communication and/or updates was not the best, seemed like I was getting a lot of excuses as to why there’s been such a delay. What really bothered me was when I was told my car is ready to be picked up at 5:15pm and 5:30pm was the cut off time for pick up…..either way I picked it up Monday since they were not open on the weekends, no issues there, it was a quick process. Overall the car looks great and I haven’t had any issues so far. Communication was lacking but there was no rudeness, everyone who I spoke with were nice and respectful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was easy. Polite kind and kept us up to date.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

They communicated with me during the entire process. The car looks great! They wereTotally efficient!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very professional. Casey and Cheri were top notch.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Just all around awesome job. Thanks Anthony great job

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Repair Quality

Customer Service

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Repair Quality

The work done was impeccable!!! Seeing my vehicle the day I picked it up did no visual justice for what I saw the following day. Flawless is much more applicable. Mike told me, “we want to return your car like it came off the show room floor”. That was not hyperbole, the team achieved just that!! Takes a lot to impress me, job well done! A special thank you to Lisa for assistance as well. To the paint and bodywork team, you did an amazing job. 5 stars across the board!!! Thank you team for your hardworking and dedication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jerod was always very helpful and kept me informed. I am having a light issue and they are working on getting it corrected

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Casey communicated very well, I appreciate the tax updates that allow me to know how the process is proceeding. Overall, the whole process was very easy. I was very happy with my car when I got it back.

My Experience

Michael did an awesome job and my car is like new