Hendrick Collision Center Northlake
In operation 13 years.
Hi-line collision center. Factory trained technicians providing Certified Repairs for Mercedes-Benz, BMW, Lexus, Porsche, Land Rover/Range Rover, Mini, Tesla, Lamborghini, Jaguar and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
I really appreciated the updates
My Experience - 5.0/5.0 -
Friendly and helpful staff. Great communication throughout the entire process, which was a great relief.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I thought I had the free estimate, but I have to pay additional $1000 if I remove my car to insurance dedicated shop, which I don’t have to pay a penny to get my car fixed. There are so many scratches or dots scattered and around edges of front hood when I pick up my car, which was not there when I drop my car off. The car hood was not closed properly and the alarm went off in the highway also.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and did a great job communicating every step of the way
Customer Service - 5.0/5.0 -
Great communication and great job walking me through everything that they did to the car when it was finished
Returned Clean
My Experience - 5.0/5.0 -
The repair looks great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Harley and her team were excellent!! Thank you for getting my car back in too too shape
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Prices are too high but you guys did quality work.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Anna was great and kept me informed.
Returned Clean
Likely to Recommend - 0.5/5.0 -
the shop does great work, they are not good with the customer service aspect.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
There is a lack of communication and transparency at this shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David provided amazing customer service. I am completely satisfied. My car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!!
Customer Service - 5.0/5.0 -
Corey, Anna and everyone were very friendly and always helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Devry and Anna provided excellent customer service throughout the entire process. They were incredibly patient, responsive, and helpful, taking the time to answer my questions and keep me informed every step of the way. Their professionalism and kindness made a stressful situation much easier to navigate. I truly appreciate them both and highly recommend Hendrick Collision!
Returned Clean
My Experience - 5.0/5.0 -
My advisor David Oakley was very professional, informative and helpful throughout the entire process. If services are needed in the future I will be bringing my vehicles there. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First Class Service
Customer Service - 5.0/5.0 -
David Oakley is top notch. Very professional