Hendrick Collision Center South

4.9 (4,339reviews)
98%
8901 South Blvd,  Charlotte,  NC  28273
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Shop AssistantSparkles

In operation 22 years.

At Hendrick Collision Center South, our goal is simple: to restore your vehicle to pre-accident condition with precision, transparency, and care. From the moment you walk through our doors, you can expect a customer-first experience built around clear communication and expert craftsmanship. Our team of manufacturer-trained technicians uses industry-leading tools, repair procedures, and OEM-approved parts to ensure every repair meets the highest safety and quality standards. As a certified collision center for multiple vehicle brands, we follow strict manufacturer guidelines—because your vehicle deserves nothing less than the way it was originally engineered. We work with all major insurance providers, but our priority is always you—the vehicle owner. That means advocating for proper repairs, not shortcuts, and keeping you informed throughout every step of the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Kia
Lexus Authorized
MINI
Nissan
Subaru
Tesla

Reviews (4,339)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. Communication stands out as a key strength, with customers highlighting regular text, email, and call updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. The front desk staff and repair specialists are frequently commended for professionalism, courtesy, and going above and beyond. A few customers noted areas for improvement directly from their feedback, including interior cleanliness upon vehicle return, more proactive communication initiation, and occasional front desk coordination gaps. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
Select to learn more
"Absolutely. Calls, emails, texts. Great communication"
"... When I called on Oct 28 it was not ready and the rep said he would check o status and call the next day. He did not call or respond to my text the next day." Read more
"No communication. I never received the emails that were sent out. I feel my contact person should have called to introduce ..." Read more

My Experience

It was a great experience. Please see my Google rating and response. Thank you!

My Experience

Bret was an amazing gentleman!!! 100 plus stars. He was friendly professional and kept me updated constantly. He even negotiated with the insurance company for me. I can’t say enough great things about him. It was a pleasant experience from start to finish! A job well done.

Likely to Recommend

I would definitely recommend

Repair Quality

Excellent service. Bret did an excellent job!

Customer Service

Beautiful job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Would have like more updates from team. Had to call to find out progress.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Collision Center was able to complete my repair in a short period of time and get my vehicle back to me in great condition

Customer Service

Returned Clean

My Experience

Todd was awesome! Office staff were also super friendly, warm and welcoming.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Good overall, but needed to retouch during 1st delivery attempt. Still showing minor marks due to the repair.

Repair Quality

Good overall, but needed to retouch during 1st delivery attempt. Still showing minor marks due to the repair.

Customer Service

Good

Likely to Recommend

Repair Quality

Was happy with the repair. Process and guidance was very good.

Customer Service

Returned Clean

My Experience

Good communication great repair

My Experience

It looks good plus a quick turnaround. Thank you

Likely to Recommend

Repair Quality

Good job with my repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This was an awesome experience and super fast. Todd was great at responding and keeping me updated on the progress of my car. When I came to pick up my car, he came out and walked me through the changes. If need to, I will come back and recommend to anyone looking for repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job, and it was done quickly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Todd was great to work with and kept me updated with the progress on my vehicle’s repairs. I would highly recommend / come back if needed.

Likely to Recommend

Repair Quality

Todd was great to work with. He kept me updated on my vehicles repair. I appreciated the communication.

Customer Service

Returned Clean

My Experience

My car was in top shape when we picked it up on Friday. Very pleased and happy.

My Experience

I have always been satisfied with the work Hendrick has performed. John Malave was my point of contact and really exceeded my expectation. Have a major car repair can be quite stressful. John erased that feeling for me. He stayed in contact and kept me up to speed on the repair progress. Additionally, everyone else I communicated with was extremely professional, knowledgeable and courteous. Shows the company truly cares.

My Experience

Mr Magave was proactive and thorough in communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean