Hendrick Collision Center South

4.9 (4,399reviews)
98%
8901 South Blvd,  Charlotte,  NC  28273
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Shop AssistantSparkles

In operation 22 years.

At Hendrick Collision Center South, our goal is simple: to restore your vehicle to pre-accident condition with precision, transparency, and care. From the moment you walk through our doors, you can expect a customer-first experience built around clear communication and expert craftsmanship. Our team of manufacturer-trained technicians uses industry-leading tools, repair procedures, and OEM-approved parts to ensure every repair meets the highest safety and quality standards. As a certified collision center for multiple vehicle brands, we follow strict manufacturer guidelines—because your vehicle deserves nothing less than the way it was originally engineered. We work with all major insurance providers, but our priority is always you—the vehicle owner. That means advocating for proper repairs, not shortcuts, and keeping you informed throughout every step of the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Cadillac CT6
Corvette C8
Genesis
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Kia
Lexus Authorized
Nissan
Subaru
Tesla

Reviews (4,399)

Customers say
Overall Customer Satisfaction
Customers consistently praise Hendrick Collision South for exceptional service quality, clear and proactive communication, and repairs completed ahead of schedule. Many highlight the professionalism and friendliness of both the front desk staff and repair specialists, noting that vehicles were returned in like-new or better-than-expected condition using OEM parts. Customers frequently commend the seamless coordination with insurance companies, reducing stress during an already difficult time. Repeat customers express strong loyalty, and many enthusiastically recommend the shop to family and friends. A small number of customers noted areas for improvement, including inconsistent communication updates, occasional cleanliness concerns upon vehicle return, and isolated instances of front desk interactions that fell short of expectations.
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"Completed earlier than promised which was greatly appreciated"
"Great follow up and had the repair finished early."
"Almost a week earlier than expected which was a monster surprise and so much appreciated."
"They did a Great job and had my car ready a month earlier than originally planned"
"Completion time had to be pushed back"

My Experience

John Malave and his team kept me fully informed of the progress throughout the process

Likely to Recommend

Repair Quality

Efficient service and very good quality of repair

Customer Service

I was kept informed throughout the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair looks good and done earlier the scheduled

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Completely satisfied with the service, specifically happy with the fact that I got my vehicle back before the time that was committed.

Likely to Recommend

Repair Quality

These people are great. Quality work and great service!!!

Customer Service

Returned Clean

Likely to Recommend

Hendrick Collision was great. They kept me updated on the repairs and even returned the rental car for me

Repair Quality

Customer Service

My Experience

So far so good. Good explanation of what was done.

Likely to Recommend

Repair Quality

While it took a bit of time due to waiting on parts very satisfied with work done.

Customer Service

Very nice and thorough on explanation of services preformed.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service. From the counter check in people to my agent, Jason Livingston, everything was A+ quality.

Returned Clean

My Experience

John Malaga was amazing and very professional

Likely to Recommend

Repair Quality

John Malave was exceptional and very courteous The Pilot was fixed nicely and way before it was promised Appreciate the prompt repair

Customer Service

Same John was superb

Likely to Recommend

Repair Quality

Jason was very courteous and efficient, making sure I was satisfied with the work. Easy to contact as well.Makes for a happy customer😁!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Hendrick Collision did an amazing job on my BMW X5. Not only did they do flawless work, but my truck looks factory new and it's 5 years old. Great job and great communication!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved the whole process in dealing with Hendrick Collision South. Jasmine was amazing and everyone else I had the pleasure of meeting were very kind, patient, but knowledgeable. I would absolutely work with them again! My car looks brand new!

Likely to Recommend

Repair Quality

I had my car repaired at Hendrick Collision Center, and I couldn’t be happier with the results. The paint job and color match were absolutely excellent—everything looks perfect, and I couldn’t find any flaws in the work. I also want to give a special thanks to Jason, the service advisor. He was extremely professional, helpful, responsive, and kept me updated throughout the entire process. In my opinion, Hendrick Collision Center is one of the best body shops in the area. I highly recommend them to anyone looking for high-quality body and paint work and excellent customer service.

Customer Service

Returned Clean

My Experience

Yes, I am very satisfied with the repairs and the customer service was exceptional

Likely to Recommend

Met my expectation

Repair Quality

Thank you

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome customer service and work!