Hendrick Collision Gwinnett Place Honda
In operation 24 years.
Hendrick Collision Center at Gwinnett Place Honda is the finest repair facility in the region. We produce quality repairs per manufacturer specifications. We are certified in Honda, Acura, Nissan, Hyundai, Kia, Dodge, Chrysler, Jeep, GM and Tesla. We maintain some of the highest customer satisfaction ratings in the industry and on average complete repairs 2 days faster than the market.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tony Smith, and Quinox Lewis were both so incredibly helpful throughout the whole process of getting my rental and car fixed. My car was repaired quickly and perfectly. Amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
He was great!! Timing and communication made clear whole way through The girls at the front desk are very unfriendly and rude though and it’s a bit irritating to deal with other young women to be so coy. Literally almost asked the girl what her problem was because the attitude from her being tired shouldn’t be reflected in her CS with customers who don’t want to be in front of her either. Other than that, the actual repair tech representative made up for the lack of CS with my first interactions with Hendrick. So (10) is for him solely, and if he wasn’t assigned, this survey wouldn’t reflect these scores at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service
Customer Service - 4.5/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication. Fast, competent service.
Customer Service - 5.0/5.0 -
Cedric was professional and stayed in communication with updates.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely return to Hendrick's!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
I truly felt like there is no customer service structure, it seems dry and unwelcome with the front desk. As soon as I walked in one of the young lady didn’t even greet me she just said you can have a seat and I will let Tony know you’re here. This wasn’t the first time I experienced the unwelcome behavior with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alfred and Billy Jo were extremely knowledgeable and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing was perfect on time with all updates