Hendrick Collision Jeff Gordon Chevrolet

5.0 (5,878reviews)
99%
228 S College Rd,  Wilmington,  NC  28403
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Shop AssistantSparkles

In operation 57 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Scion
Toyota

Reviews (5,878)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the collision center, praising exceptional customer service, outstanding repair quality, and proactive communication. Staff members are frequently commended for keeping customers informed at every stage through calls and texts, advocating with insurance companies, and going above and beyond to ensure stress-free experiences. Repairs are described as flawless, with vehicles often returned cleaner than dropped off. Timeliness is a strong point, with many vehicles completed ahead of schedule. A few customers noted minor issues such as missed repairs or parts, though these were promptly addressed. Overall, customers overwhelmingly recommend the shop and express intent to return.
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"My car looked great, I was very pleased with my service. The car was also cleaned in the interior and the ..." Read more
"Everybody was friendly and professional! The repair was done in no time and the Car looks new! Thank you!"
"Beautiful seamless repair and paint job"
"... treated with utmost respect and professionalism. I am happy with the quality of work completed on my vehicle." Read more
"Excellent communication and superior repair work!"
"Awesome communication. Repair was completed faster than I expected"
"My vehicle was ready 3 days early!"
"My car was ready earlier than expected"
"I was able to pick up my vehicle when promised. Very happy about that!!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Karol was very knowledgeable and professional. She guided me through the process and kept me informed on vehicles progress. The work completed on my car was amazing. Looks good as new.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Jim Scrimale made the whole process easy and pleasant.

Customer Service

I bought the vehicle from JG thru Chris Whitehurst just a couple of months before the minor accident. Built a great relationship with Chris and called him after the accident. He introduced me to Jim Scrimale. Jim walked me thru the process before I even had a claim with Progressive. As the claim progressed I told the insurance company that I must have the work done with Jim at JG. That is a testament to the customer service at JG.

Returned Clean

Likely to Recommend

Repair Quality

Great, very professional service. Very happy with the quality of work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Jeremy consistently kept us informed of the progress on repairs from start to finish. He was a pleasure to deal with.

Likely to Recommend

Repair Quality

Jeremy kept us updated from the day our car arrived at the shop until the day it was ready to be picked up. We never had to call and ask for any information because Jeremy had already called us and told us everything we needed to know. I would give 10 stars if I could! We couldn’t be any happier with the service, communication and workmanship.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Jim was amazing through the whole experience. I was blessed to have him!

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Jeremy and his staff run a smooth operation...and very good quality of work!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean