Hendrick Honda Hickory Pre-Owned and Collision

4.8 (2,810reviews)

96%

(828) 449-2550

1171a Lenoir Rhyne Blvd SE, Hickory, NC 28601

96%

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1171a Lenoir Rhyne Blvd SE
Hickory, NC 28601

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About Hendrick Honda Hickory Pre-Owned and Collision

See Photos

1171a Lenoir Rhyne Blvd SE
Hickory, NC 28601

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 13 years.

Hendrick Honda Hickory Pre-Owned and Collision stands above all the rest because of our dedicated people, our state of the art facility, and our manufacturer certifications. We are proud to be a Rick Hendrick owned facility, providing service to this area for over 20 years. Our commitment is to provide you with professional service performed by certified collision repair specialists, using the latest equipment. Make us your choice for all of your collision repair needs. Outside of the Hickory, NC area? We're closer than you think!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

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Honda

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Website

Reviews (2,810)

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Rating

2,287 Customers Rated

5 Stars

68% Complete

(1910)
4 Stars

7.5% Complete

(211)
3 Stars

2.5% Complete

(69)
2 Stars

1.3% Complete

(37)
1 Star

0.5% Complete

(13)
< 1 Star

1.7% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praise Hendrick Collision for outstanding repair quality, with many noting their vehicles looked brand new after service. The professionalism and friendliness of the entire team, from front desk to service staff, received high marks. Communication was frequently highlighted as a strong point, with customers appreciating regular updates throughout the repair process. Several customers noted repairs were completed ahead of schedule. A few customers mentioned areas for improvement, including more proactive and detailed status updates, clearer timelines upfront, and more thorough vehicle walkthroughs at pickup. Minor quality concerns such as paint chips, loose parts, and cleanliness issues were occasionally noted. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend Hendrick Collision to others.

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Service Quality

"... updates, and made sure I always knew what to expect. The communication, professionalism, and customer service were truly top-notch throughout the entire experience." Read more

"The team at hendrick collision was very professional and did very good work. I would recommend them to anyone who needs work done on their vehicle."

"My car was fixed quicker than estimated and looked better than it had before the accident. In love with the results and the friendliness of the staff."

"I felt that all of my concerns were heard and I was given honest answers"

"toke over a month to finsh. repair on back why open the hook and get all sanding dust then not to clean."

Service Quality

Service Quality

"... updates, and made sure I always knew what to expect. The communication, professionalism, and customer service were truly top-notch throughout the entire experience." Read more

"The team at hendrick collision was very professional and did very good work. I would recommend them to anyone who needs work done on their vehicle."

"My car was fixed quicker than estimated and looked better than it had before the accident. In love with the results and the friendliness of the staff."

"I felt that all of my concerns were heard and I was given honest answers"

"toke over a month to finsh. repair on back why open the hook and get all sanding dust then not to clean."

Christopher (Hyundai owner) reviewed 9/2/26

Terri (Volkswagen owner) reviewed 9/2/26

Brian (Toyota owner) reviewed 8/24/26

James (Honda owner) reviewed 8/24/26

Darrell (Honda owner) reviewed 8/19/26

John (Toyota owner) reviewed 8/18/26

Tracy (Toyota owner) reviewed 8/17/26

I was well cared for by Mr. Wyatt.

Kathryn (Honda owner) reviewed 8/11/26

Ashley (Chrysler owner) reviewed 8/6/26

Katheryn (Mazda owner) reviewed 8/3/26

Darrell (Honda owner) reviewed 8/3/26

Don made it a great experience

Frederick (Honda owner) reviewed 7/30/26

Toni (Honda owner) reviewed 7/29/26

Robert (Honda owner) reviewed 7/24/26

Don and the entire Hendrick team are the best. Thank you for making my car great again. I will use them again if needed

Gary (Honda owner) reviewed 7/23/26

Russell (Subaru owner) reviewed 7/23/26

Great communication! I happy with the repair work done on my car!

Completely satisfied with every aspect of this repair job.

Tim (Ford owner) reviewed 7/22/26

Marcella (BMW owner) reviewed 7/21/26

Javonte’(not sure of name) nice black gentleman was great. Fast and courteous. Also new assist manager drove me back to my car at collision Center. I received first class service. Thank you!

Gary (Nissan owner) reviewed 7/20/26

Highly recommend.

Customer service was excellent, car was finished in a timely manner, overall excellent and highly recommend.

Allen (Ford owner) reviewed 7/20/26

Job was done on time when scheduled, same day very satisfied with my truck repair, I’m impressed by the repair!!!

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Hendrick Honda Hickory Pre-Owned and Collision

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Schedule an estimate appointment

About Hendrick Honda Hickory Pre-Owned and Collision

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Schedule an estimate appointment

Reviews (2,810)

2,287 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0