Hendrick Luxury Collision Center Charleston
In operation 11 years.
The mission of the Hendrick Luxury Collision Luxury Center is to be the premier quality vehicle reconstruction facility in the Charleston area; Providing the best opportunities for our trusted teammates, our valued clients, and the entire community. We will always strive to exceed your expectations in a timely and responsible fashion while offering any assistance possible to ensure a smooth and stress free experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all are amazing and it was a pleasure to work with Abby. She’s great!
Likely to Recommend - 5.0/5.0 -
Will definitely recommend.
Repair Quality - 5.0/5.0 -
You guys are awesome.
Customer Service - 5.0/5.0 -
Abby and Jeremy are both fantastic.
Returned Clean
My Experience - 0.0/5.0 -
The little compartment that goes into the trunk from the car appears to not be inserted properly and is more than difficult to close. Everything else is pretty good. There is a small rodent bite (?) on the interior door handle which wasn’t there when I dropped the car off.
Likely to Recommend - 5.0/5.0 -
If they have a BMW
Repair Quality - 4.5/5.0 -
The little glove box b between the front seats and extends to the trunk is sort of out of alignment and you is a pain to close. It needs to be reinstalled
Customer Service - 5.0/5.0 -
It took a very long time
Returned Clean
My Experience - 5.0/5.0 -
Abby was amazing with how she worked my with insurance company to keep my out of pocket expenses at a minimum.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abby was awesome working with my insurance adjuster. The work was amazing. My car looked brand new. Thank you so much for taking good care of her. I wouldnt have trusted her with anyone else than Hendrick.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abbie was wonderful to work with. From start to finish, we were on the same page. She was helpful, thorough, attentive to detail and knowledgeable throughout the entire process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had a wonderful experience with Honda Collision. Kristen and Shea were great people to work with. They made our experience enjoyable. Thank you both for all your help.
Likely to Recommend - 5.0/5.0 -
It was an overall great experience and we really want to thank Kristen and Shea.
Repair Quality - 5.0/5.0 -
All repairs were done in an extremely professional manner. Can't even tell it was ever damaged.
Customer Service - 5.0/5.0 -
Kristen kept us informed the entire time and was so kind to us. Also Shea was a great help as well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and wonderful communication with updates throughout the repair process.
Customer Service - 5.0/5.0 -
Fantastic. The customer service made the experience painless
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The technician must be new and is unable to do quality work. I recently took my vehicle back to were I purchased it and they had to recalibrate the tire sensors because write and whee your shop installed was not done there. The lower sway bar is leaking grease badly and needs replaced on the side that was repaired. I have had automobiles fixed there before and the quality was much better. Don’t believe I will be coming back unless it’s warranty on your repairs that I no longer have confidence in body shop.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Both Tyler and Shea explained the repair process and timeline clearly before the car was brought in. They communicated updates on progress of the repair via emails and texts and in a professional manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hendrick Collision was excellent. 10/10 would recommend. They kept me updated, they were professional, and my car is perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful and fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abby Kerns the estimator assigned to my vehicle should be commended for her wonderful communication and customer service skills. She was continually proactive and did her best to ensure all was in order for the repair process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This is not my first experience they left a loose end after fixing that i have to come back to the shop after getting my car, even though they’re willing to help when i point it out but it’s still time and energy consuming
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Always repair the main issue good but leave loose end three times so i have to keep going back
Customer Service - 4.5/5.0 -
Always will to address the issues