Gerber Collision & Glass - North Charleston

4.8 (1,223reviews)
94%
2821 Azalea Dr,  North Charleston,  SC  29405

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - North Charleston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,223)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and proactive communication throughout the repair process. Many highlighted receiving regular updates via calls and texts without needing to follow up, which greatly reduced stress. Repair quality was frequently described as outstanding, with vehicles returned looking brand new. Timeliness was also a strong point, with numerous customers noting early completions. A few customers noted areas for improvement directly in their feedback, including inconsistent communication on completion dates, cleanliness concerns such as debris or overspray left on vehicles, and isolated instances of incomplete repairs or unexpected vehicle issues upon pickup.
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"... communication between the staff and I were incredible, I never had any questions when I dropped off or picked up and I received thorough updates. They answered everything ..." Read more
"... complete 2 weeks after that. Frustrating. Bottom line is accurate communication is key. I would rather you be honest than vague. The job did complete accurately so far." Read more
"Excellent communication and customer service. Willingness to meet a tight deadline. Wonderful and friendly staff. ..." Read more
"Friendly staff, great communication, and quality work. Would recommend to anyone!"
"I appreciated the daily updates that came without any prompting from me."

My Experience

My Experience

Very good and fast service

My Experience

My Experience

We were pleased with the service and the repairs were outstanding. A job well done!!

Likely to Recommend

Repair Quality

Everything went great! Harrison kept in constant communication with me about my vehicle via texts, updating me on when it should be ready. Very friendly staff and they did a great job. Will recommend them to friends and family.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Most definitely would recommend

Repair Quality

It a relatively smooth experience. The young man, Mr. Harrison, I believe was his name, delivered Great and pleasant customer service.

Customer Service

Said it all previously

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They were very responsive and easy to work with. Kept me updated during the process and was willing to work with me. They made the process easy

Customer Service

Very responsive and kept me updated

Returned Clean

Likely to Recommend

I’ve Already Started Advertising For Them.

Repair Quality

Harrison, Melissa, And The Gerber Team Was Outstanding, No! Exceptional In Every Facet Of Professionalism, Workmanship And Most Importantly Customer Service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very efficient and were good at communicating how the repair was going… Job well done! Thank you

Likely to Recommend

Repair Quality

Everything went very smoothly and communication on how the repair was Going was excellent…thank you

Customer Service

Outstanding!!!’

Returned Clean

My Experience

Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful service

Likely to Recommend

Repair Quality

The best

Customer Service

My Experience

Looks great thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle was ready before the first completion date given to me, and I was kept informed of the work being done on it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will absolute recommend and use Gerber in the future.

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service