Gerber Collision & Glass - Mt. Pleasant/Stuart Eng

4.7 (66reviews)
94%
1423 Stuart Engals Blvd,  Mt. Pleasant,  SC  29464

In operation 85 years.

Gerber Collision & Glass - Mt. Pleasant/Stuart Engals Blvd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (66)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles looked showroom condition or better than new after completion. Communication stands out as a strength, with customers appreciating the automated text update system and proactive contact from staff. Timeliness is generally excellent, with many repairs completed ahead of schedule. The shop's attention to detail, including interior cleaning and coordination with rental services, creates positive experiences. However, some customers noted communication gaps, including unreturned calls and delayed updates about parts availability, suggesting room for improvement in consistent communication practices.
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"Work exceeded expectations, they even detailed my interior. Would recommend Gerber to anyone"
"Car came back looking showroom condition. Quality work"
"... excellent! From office staff to the body shop specialists! My Jeep looks better than when I bought it. I would recommend 1010!" Read more
"Gerber Collision provided an excellent service from beginning to the end of its service."
"... CX5!!! The car was ready a day before expected and the car looks new. Thanks again." Read more
"Loved the updates sent via text. Car was delivered a day earlier than promised."
"Did a great job and had my Truck back 5 days early"
"The repair was done a bit ahead of schedule and the team was very helpful through the process!"
"Yes got it back in a day! Awesome!"
"Parts back ordered. Not told until the estimated completion date. 8 days late."

My Experience

It was a great experience. They communicated every step of the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank yall for doing such a great job on my car, it looked awesome inside and out!

Likely to Recommend

Repair Quality

They did such a great job with my car in a timely manner and were great at helping me through this process as well as communicating with me through every step!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very professional and pleasant. The work was completed quickly and well done. I liked the text updates throughout the week my car was there. Brandy at the front desk was especially kind and helpful from my first phone call through the final pickup of my car and rental car return. I would definitely use Gerber again in the future for any needed repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Excellent communication from everyone at Gerber. Work was done on time and extremely well

Likely to Recommend

Repair Quality

Efficient scheduling and communication. Work repaired properly and on time

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Top notch job!

Likely to Recommend

I say go Gerber

Repair Quality

Looks better then new!

Customer Service

Great service, fixed my vehicle faster then I expected.

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication throughout the 6 week repair. QC found an issue at the last minute but that means they did their job. Happy I chose this location.

Customer Service

Brandy was phenomenal to work with throughout the process.

Returned Clean

My Experience

Fast, friendly service after my auto accident. The repairs were done within a week and the process of dealing with a rental car was very easy!

My Experience

You guys are awesome. From beginning to the end.

Likely to Recommend

Repair Quality

All damage was repaired. The damaged parts looked like new.

Customer Service

Very friendly staff!!!

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Excellent workmanship and communication

Customer Service

Returned Clean

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Repair Quality

Great job. Finished earlier, good communication.

Customer Service

Returned Clean

Likely to Recommend

Will definitely recommend

Repair Quality

I am very happy with the body work completed at Gerber. It took longer than quoted but I don’t believe there is anything that could have been differently, the part just took a while to come in. Regardless, their communication was great letting me know through the app and with phone calls when there was a delay. I appreciated that they contacted me before I had to call them to check up. Will definitely use them in the future.

Customer Service

Very nice, friendly employees. Great communication throughout the entire process.