Hendrick Luxury Collision Center Charleston
In operation 11 years.
The mission of the Hendrick Luxury Collision Luxury Center is to be the premier quality vehicle reconstruction facility in the Charleston area; Providing the best opportunities for our trusted teammates, our valued clients, and the entire community. We will always strive to exceed your expectations in a timely and responsible fashion while offering any assistance possible to ensure a smooth and stress free experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I have already made contact. The issue is being resolved this week.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It was given to me with a problem. I will have to return to them to have it fixed.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick repairs and info daily. So far excellent repairs to vehicle. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A wonderful experience all around. Great quality work, constant and detailed updates and a friendly, helpful staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I didn't like that I was just given my keys and told where my car was. I would have liked someone to actually talk to me about what took place and walked with me to the car to see if it met my standards. The lady at the desk just gave me my keys, had me pay the deductible, gave me my packet and pointed me to my car. I was given no further information other than the paint has a lifetime warranty.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your tracking and notification systems exceeded all expectations. Larry Wern under-promised and over delivered. The rental car on-site was an added convenience. The work appeared flawless. You are a true example of customer service quality. Thanks, George & Cecy Thomas
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The automated system of notifications was beyond expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job!! Very efficient and kept me informed on progress and ahead of projected schedule.
My Experience - 5.0/5.0 -
I think that everything was done accordingly but I will be able to tell in a few more weeks of usage! It was rather confusing getting the computer generated emails with very different dates than what we were told on phone conversations!