Heritage Chevrolet, Inc.

4.4 (246reviews)
92%
350 W Dickman Rd,  Battle Creek,  MI  49037

FULL COLLISION CENTER. WE WORK ON ALL MAKES AND MODELS, LOANER CARS PROVIDED

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (246)

Likely to Recommend

Repair Quality

Thank you for the great work you guys did

Customer Service

Returned Clean

My Experience

Looks great! Awesome job! That's why I take it to heritage Chevrolet

Likely to Recommend

Repair Quality

I was very happy with the overall repairs that were completed. Jo and the team especially the body shop are always amazing to work with. However I was dissatisfied with the completion of all of the repairs. We had indicated when the car was dropped off that since the accident we were having trouble with the car intermittently not starting. they had indicated that they think it's just my catalytic converter but now I am sitting 4 days post pick up and my car won't start. Now I got to figure out how to tow it somewhere and get it repaired and hopefully find somebody that's willing to look into the issue

Customer Service

I thought the team did a nice job checking in and giving us a breakdown of everything that needed to be repaired. They also walked me through some things that were not accident-related and gave us the option to have them repaired by the vehicle was in their possession

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

There were problems but they were quickly worked out.

Repair Quality

After the issues were all worked out I was very satisfied.

Customer Service

Everyone treated me very kind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did great job wih professional work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gary was very, very helpful and the work done is, so far, all good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team at Heritage Chevrolet did a great job as usual. I appreciate all their hard work and professionalism.

Customer Service

The team at Heritage Chevrolet did a great job as usual. I appreciate all their hard work and professionalism.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall Heritage did a great job with repairs and the staff was friendly and courteous.

Repair Quality

Customer Service

My Experience

The repair to our Traverse was excellent. It looks really good. So far everything is working as it should. We appreciate the workmanship and the friendly people we dealt with. It’s always a pleasure!

Likely to Recommend

Repair Quality

We have no complaints on the repair work to our Traverse. It truly looks new where they replaced various things. We appreciate it so much! We’ve been coming to you for years and will continue to do so. Thanks!

Customer Service

Love dealing with Joanne. She is wonderful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

First of all you didn’t know where our car was, we called after you had it for a week and you had no idea where it was so obviously you never started it, then order the wrong bumper and never called to let us know when it was done so we call and you say yes it’s done and. IT HAS TO BE PICKED UP BY 4:30 when we called YOU at 2:30. Literally thought it would had been a better experience but it definitely was not!

My Experience