Hertrich Collision Center of Dagsboro

4.6 (1,966reviews)
96%
27420 Auto Works Ave,  Dagsboro,  DE  19939

In operation 5 years.

Welcome to Hertrich Collision Center of Dagsboro! We’re proud to continue delivering the Hertrich Collision experience at our Dagsboro location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dagsboro location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,966)

My Experience

Not fixed. Loaner car has to be returned

Likely to Recommend

Repair Quality

Great customer service, clean office, very organized with text updates.

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My Experience

Fabulous customer service. My Jeep looks wonderful. Thank you !!!

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Would definitely recommend

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Customer Service

Fabulous customer service

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My Experience

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My Experience

The team was great. They kept us updated & well informed as they worked on our vehicle. A big plus was they did a great job washing it too!! Highly satisfied!

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My Experience

Truck came back looking great and clean thx

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Customer Service

Good job

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Returned Clean

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Customer Service

Could be more personable

My Experience

Happy

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Repair Quality

I was very pleased with the service and quality of repair I received from Hertrich. Hopefully I will not need their services in the future but if I do, they will be my first choice for repair. We are completely satisfied with the results!

Customer Service

Very polite, professional and informative service. I was aware of the vehicle status throughout the repair.

My Experience

Servicing updates were timely and employees were very friendly and ptofessional

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Customer Service

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Repair Quality

Door alignment off a little

Customer Service

Returned Clean

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My Experience

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The repair work was completed three day before we anticipated and my car looked like I just drove it out of the showroom. Beautifully done and clean.

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Repair Quality

Awaiting parts to finish the job

Customer Service

Professional and communiicative

Returned Clean

My Experience

The exterior looks really great, however there are glass shards throughout the interior including the seats, dashboard, cup holders and gear shift cowl area. It is also quite dusty inside. I am disappointed about the lack of detail to the interior as the glass slivers pose a definite safety hazard. I was just going to detail it myself, but there is more glass than I should have deal with. Additionally, I have Linex in my truck bed. It was reinstalled with silver bolts the detract from the cohesive look. Once again, I’m absolutely delighted with the external appearance of my truck. It was clear that care was taken to make it look good. More attention was needed to clean up.

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Customer Service

Was very frustrating to have to spend a half a day cleaning my vehicle so I wouldn’t be sitting on and handling glass shards