Hertrich Collision Center of Lewes

4.9 (2,603reviews)
98%
16271 Willow Creek Rd,  Lewes,  DE  19958

In operation 5 years.

Welcome to Hertrich Collision Center of Lewes! We’re proud to continue delivering the Hertrich Collision experience at our Lewes location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Lewes location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,603)

My Experience

Highly recommend your body shop. Excellent service and a pleasure to deal with from soup to nuts

My Experience

Repairs were done earlier than expected, and the quality was superb!

My Experience

I had the right side of my car repaired at Hertrich Collision in Lewes, and I couldn’t be happier with the experience. The repair was completed much faster than I expected, and my car looks absolutely fantastic—you can’t even tell it was damaged. Everyone I interacted with was friendly, professional, and kept me informed throughout the process. They made everything easy from start to finish. I highly recommend Hertrich Collision to anyone in need of quality repairs!

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Everyone was clear and kind. Very much appreciated.

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An excellent job was done. Excellent sevice also. Would recommend you to any of my friends. Than you so much.

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Thank you so much for the terrific service, from easy online scheduling, confirmation calls, contacts with Enterprise, and finally beautiful work! Much appreciated!

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Great job. Good people.

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Everyone was friendly and professional

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Very professional, caring, and overall good quality work.

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I was very pleased with the service I received from Hertrich. The work was completed on time. Everyone I dealt with at Hertrich was very professional and accommodating. I would highly recommend them!

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Great job fixing my car not only on the outside, I was surprised when I got in my in my car the that inside was clean and sparkling. I will highly recommend your services to anybody.👍😀

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Customer service was very friendly made me feel very welcome there.

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I found the staff to be professional and caring and they were very helpful, I would not trust my car with anyone in the area

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This was just an exceptional experience. From my first contact, to scheduling, dropping off the car and getting a ride home, to being kept updated, to getting a ride back from my home and especially for the condition of my car - the repairs were perfect and the car so clean! Everyone I met or spoke to was kind, polite and really cared to make certain all went well. Thank you! Great service - I will definitely recommend you!

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I would definitely recommend them!

Repair Quality

I had exceptional service at your facility. From the first phone call, I was treated respectfully and thoughtfully. My concerns were considered, and all my questions answered. I very much appreciated the capacity to have transportation back-and-forth to the center. I was kept appraised of the progress of my car. I was thoroughly informed of the repairs that were done. My car was in excellent condition when I received it not only the repairs which were very well done but also the cleanliness of the car. Both the customer service and the performance of the repairs exceeded my expectations. Thank you so much. I would definitely refer you to others.

Customer Service

Excellent customer service!!! every single person I encountered was friendly, kind, and considerate.