Hertrich Collision Center of Lewes
In operation 5 years.
Welcome to Hertrich Collision Center of Lewes! We’re proud to continue delivering the Hertrich Collision experience at our Lewes location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Lewes location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
You don’t need to contact me. You’re aware of where things went wrong and Chad made things right in the end. I appreciate that. Thank you!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The staff did not keep me updated well. I had to call in the first day it was promised, only to find out that it would not be ready. On the second day it was promised, no one had called me by 5 pm when they close and I had to call in again, only to find that it was delayed again. On the new date, the alignment had been not checked and there was a problem, which delayed it even further. The car also wasn't checked before I left with it and the turn signal and headlights were not working. The manager came to my house to fix the problem, which ALMOST redeemed all the other customer service issues.
Customer Service - 1.5/5.0 -
See earlier comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You have a wonderful staff!! Especially Kristi and your receptionist. My car looks wonderful! And it looks like they even washed and detailed. I’m very pleased! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck looks great. Team was a pleasure to deal with
My Experience - 5.0/5.0 -
Absolutely amazing customer experience from start to finish. Follow up on questions was exceptional and workmanship was the same. Communication was excellent Very highly recommended. A++
Likely to Recommend - 5.0/5.0 -
100% satisfaction with the entire process and repairs.
Repair Quality - 5.0/5.0 -
Wonderful Customer service and communication throughout the repair process
Customer Service - 5.0/5.0 -
See prior comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service and people
Customer Service - 5.0/5.0 -
A Above satisfied
My Experience - 5.0/5.0 -
Having Hertrich Collision was a very good experience. Everyone was great and treated me extremely well. My car looks beautiful again - you would never know it was damaged so extensively. Thank you so much.
Likely to Recommend - 5.0/5.0 -
I would certainly recommend Hertrich.
Repair Quality - 5.0/5.0 -
Repair seems perfect. I would never know the car was so badly damaged.
Customer Service - 5.0/5.0 -
Everyone was great and I had an excellent experience.
My Experience - 5.0/5.0 -
Your front office staff is the BEST. The GM has the company and his customers in the overall best interest of all parties. Thankyou for your attention to detail in repairing the vehicle.👌👌👌👍👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service from start to finish.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and good communication. Excellent effort in finding necessary parts to expedite the repair process. Diffently a 10 experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job getting truck done efficiently
Customer Service - 5.0/5.0 -
They kept me informed