Hewitt's Auto Body & Collision
In operation 60 years, 11 years at this location.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community. Location Manager, Sean Fitzgerald has been with POC Collision for over 10 Year
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am very pleased so far with the work Hewitt’s did on my Jeep after I struck a deer. The repairs were completed much faster than I ever expected and they were helpful throughout the process and in dealing with he insurance and rental car. The Jeep looks great and everything they repaired/replaced seems to be working like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn't have had a better experience. Between Hewitts and my insurance company, I got my Jeep towed to their shop, my rental car arranged, the repairs made and the the rental car returned-all in about three weeks. Amazing.
Customer Service - 5.0/5.0 -
Communication on status was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend Hewitt 100%, I was very pleased with the service and the coordination with a rental car
Repair Quality - 5.0/5.0 -
Excellent service and communication regarding the timeline of repairs
Customer Service - 5.0/5.0 -
Excellent service, it was terrific
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done very quickly. The car was very clean. The best part of my experience was Trish's quick thinking when it came to getting a rental. There was an issue with the reservation with Enterprise, while I was trying to figure out what could be done, Trish was already on the phone with Enterprise working with them to get me into a rental that was just dropped off at your location. Her quick thinking, tenacity, and amazing customer service got me into a rental and prevented a hassle with my transportation. Thanks Trish for being excellent at your job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent! Courteous and very very helpful staff, Trish was amazing
My Experience - 5.0/5.0 -
Well the Service was amazing starting with Trish at the front desk. She got me all setup and scheduled and the estimated time to fix was exact. Then picking it up and looking like nothing ever happened to it. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Trish was amazing at the front desk with the whole experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Trish was great, answered all my questions and was always available when needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It seemed a bit pricey to me, but I know little about such things. But the car looks great, and Trish was very patient and helpful as I changed course in midstream more than once on the scheduling. Two thumbs up for Hewitt’s, and many thanks. — John
Customer Service - 5.0/5.0 -
See above.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Not only excellent work, in a timely fashion but the communication was clear, polite, respectful and honest. Hewitt communicated with my insurance company and I was totally freed of any concerns with them. A most pleasant and professional experience from the front desk, who had my rental waiting for me, communicated frequently on the progress of the repairs and when they would be completed. This collision business is heads and tails above any automotive company !👩💼.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was satisfied with Hewitt not happy with my insurance wanting to use used parts
Likely to Recommend - 4.0/5.0 -
Not as professional as should be in clean up or noticing other things not fixed until I brought it to their attention or using used parts
Repair Quality - 4.5/5.0 -
Your work is fine but insurance company shouldn’t tell repair shop how or what to use I would have had my car back more than two weeks ago if you had been able to buy new products for my car instead of going with used produces , but your crew should have noticed my light on the dash on for my back up light and one other thing that got fixed at same time
Customer Service - 4.0/5.0 -
Your repairs were fine but insurance company shouldn’t tell the repair shop how and what to use for repairs especially since used parts didn’t work and left me without my car for two to three extra weeks plus your crew should have noticed my dash light on for rear light since you was working on rear of car
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome all the way around. From the reminder phone call doing the car is due at the shop, throughout the process and when it's done. If you need your car repaired call nowhere else.
Customer Service - 5.0/5.0 -
Awesome place all the way around.