Hewitt's Auto Body & Collision

4.8 (1,872reviews)
95%
345 East Elm St.,  Yarmouth,  ME  04096
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Shop AssistantSparkles

In operation 60 years, 11 years at this location.

Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community. Location Manager, Sean Fitzgerald has been with POC Collision for over 10 Year

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,872)

My Experience

Hewitt's did a great job repairing my 2019 Rouge and keeping me informed of the status.

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Repair Quality

Driver side door doesn't sit the same as it used to and rattles at highway speed

Customer Service

They're really busy obviously but I had to call back a few times to get updates when they said they'd call me.

Returned Clean

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My Experience

Your team did an amazing job of keeping me updated on what was happening with my truck. It was also great having Vicki take care of updating my insurance company and rental company as those were one less thing that I needed to worry about.

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Repair Quality

Hewett staff was amazing and kept me informed every step. The work was top quality and I would definitely use them again and recommend to others.

Customer Service

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Straitforward, professional, timely

Customer Service

Returned Clean

My Experience

Good as new. I appreciated the e-mails telling me the progress.

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Repair Quality

Service from each Esurance and the body shop great

Customer Service

Everything went very smooth from start to finish the truck came out fantastic service from Esurance it was fantastic

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Amazing match

Customer Service

I know they are very busy. I was waiting for a ride one afternoon, and the office was busy. My contact, George, went to lunch at my appt time. Then when he came back, he never even came over to talk to me. He knew I was there, since I heard the guy up front tell him. I never received a call as I was told I would. I had to reach out for info and status. One man helped me when I called and actually gave me great info. I think his name was Shawn.

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Returned Clean

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the repair work was good so no complaints there

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Customer Service

when i brought the truck in I was told I would have a quote that day. I needed to call 3 times to get the quote and got it a few days later

Returned Clean

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My Experience

I really liked that you could return my rental great feature

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Customer Service

I made an appointment to drop off my car at 4 and was told that they would call Enterprise to have the rental there for me at that time, but no one had called Enterprise so I had to wait 35 minutes for the rental car to get there.

Likely to Recommend

Without question.

Repair Quality

Spectacular work, communication and follow up. Could not be a better experience.

Customer Service

Returned Clean