Hewitt's Auto Body & Collision
In operation 60 years, 11 years at this location.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community. Location Manager, Sean Fitzgerald has been with POC Collision for over 10 Year
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Job done and appreciated updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you for your professionalism and service at Hewitt's! Your workmanship is incredible and I was able to get back on the road after my altercation with a deer 🦌 haha!
Repair Quality - 5.0/5.0 -
Thank you for your professionalism and service at Hewitt's! Your workmanship is incredible and I was able to get back on the road after my altercation with a deer 🦌 haha!
Customer Service - 5.0/5.0 -
Thank you for your professionalism and service at Hewitt's! Your workmanship is incredible and I was able to get back on the road after my altercation with a deer 🦌 haha!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Very nice staff
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
They left adhesive on the hood of my car
Customer Service - 0.5/5.0 -
No communication; I had to reach out multiple times to get answers and they never call back. When I walked in to pick up my car, here's what happened: I waited...then one guy walked out of his pffice,, right past me, towards the back and didn't say anything to me nor did he make eye contact. Then another guy walked out from his office towards the back, but right before he gets there he stops, walks back and says "someone will be with you". Awful customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and they fixed a small problem quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My repair was satisfactory. However, I would have appreciated better communication about when my car would be ready to be picked up. I was told that the software program used to communicate had a glitch which I understand can happen. However, the incorrect text messages were not replaced by other communication. communication about when my car would be ready to be picked would have been appreciated very much. After I paid for my repair I was told to find my car somewhere in the lot to left or behind the building. After I located my car in the snowy lot I had to scrape thick ice off of all of my windows in the dark. In the past I received excellent customer service from Hewitts and was disappointed with the customer service this time.
My Experience - 5.0/5.0 -
The whole experience was easy and convenient, from making the appointment to dropping my vehicle, to paying and picking up. I appreciate just having everything taken care of and not having to worry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely impressed with Hewitt’s over all. They had a fast turnaround time on repairs compared to other body shops in the area, and did excellent work.