Higgins Body and Paint - West Valley

4.8 (5,576reviews)
97%
3899 S. Redwood Road,  West Valley City,  UT  84119
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In operation 28 years, 10 years at this location.

Higgins Body & Paint Inc. is a family owner business that has been serving our community since March of 1998. Today the business has grown to 3 locations along the Wasatch Front. * West Jordan 4014 W. Nike Drive 84088 * North Salt Lake 132 N. Redwood Road 84054 *West Valley 3899 S. Redwood Road 84119 Our goals are to give you 100% customer satisfaction and to repair your vehicle to pre-accident condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (5,576)

Customers say
Overall Customer Satisfaction
Customers consistently praise Higgins Body and Paint for outstanding service quality, exceptional communication, and impressive timeliness. Many highlight the high caliber of repairs, with vehicles returned looking brand new, paint matching described as flawless, and workmanship exceeding expectations. Proactive communication through daily text updates is frequently celebrated, with customers noting they never had to call for status checks. A standout theme is vehicles being completed ahead of schedule, often days or even weeks early, which customers found delightful. The staff is widely described as friendly, professional, and caring. A few customers noted areas for improvement directly from their experiences, including occasional repair inconsistencies, communication lapses, and isolated service coordination issues, but these represent a small minority against an overwhelmingly positive backdrop.
AI-Generated from reviews written in the last 12 months
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"The body work done on my car was beautiful. They also did a few extra touch ups with no charge. ..." Read more
"Higgins was great to work with. Thorough with the review of my vehicle, photos, explanations, and costing. They also gave daily updates on the ..." Read more
"Higgins does a great job! They are very courteous, respectful, thorough, and they go the extra mile to take care of you and your vehicle!"
"... Higgins Body & Paint. The team was professional, honest, and clearly cared about doing quality work. They went above and beyond by taking the time to ..." Read more
"... very pleased with the end result of the repairs. My truck looked like it just came off the showroom floor !" Read more
"... ever experienced. The staff are so kind and helpful. They finished ahead of schedule. Updated me daily and returned my truck cleaned and polished inside and out. Ill ..." Read more
"... updates were sent to me and I really appreciated that. My car was ready in 3 days and it was anticipated to be there for a week." Read more
"Great job finished way ahead of schedule and drives great Im so impressed and thats facts"
"Higgins kept me updated throughout the process and even completed the work ahead of schedule. The customer service was excellent!"
"Work was completed 3 weeks ahead of schedule"
"... manner and we cant thank you enough. I was amazed that I didnt even need to call for a progress or updates. You guys kept us regularly informed with the status ..." Read more
"... Definitely my preferred shop when I need repairs. They are great communicators and always keep you updated on the progress of your repairs. I wouldn't consider going any where ..." Read more
"... repair process remarkably smooth and stress-free. Your consistent communication and timely updates gave me confidence that my vehicle was in the hands of a high-quality, ..." Read more
"Every step of the way gets texted to me. I know exactly what they're doing each day. They never keep it long they get my car done fast! And they go the ..." Read more
"Outstanding workmanship!! Beautiful paint job! I was kept up to date on my repair. I sat back and let Higgins ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great professional service. Staff very helpful and kind to assist me.

My Experience

I had a great experience with Ellen from Higgins Auto Body! From start to finish, the team was professional, friendly, and kept me informed throughout the repair process. They did an excellent job on my vehicle, and the quality of the work really exceeded my expectations

My Experience

Thank you Higgins! My car looks awesome. The process was so easy.. THANK YOU!

My Experience

My Experience

Likely to Recommend

Good group to work with.

Repair Quality

Service was great. The repair needed more work than I authorized so it was my fault that I wasn’t completely satisfied. Patricia is a great rep. Direct and honest.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I have taking my cars to Higgins for years and they always do an incredible job!!

Likely to Recommend

Repair Quality

They always do an incredible job. I’ve been taking my cars for years and they always do an excellent job!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ll go there for most of my needs going forward. I own a bunch of cars, and it’s good to have a trusted shop.

Repair Quality

Such an awesome shop! Just wow. Communication was great, repair was quick and looks perfect. What a pro shop this is.

Customer Service

Again, paint job is top notch.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great Service

My Experience

Great job.

My Experience

Thank you Job well done

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have to bring the car again to correct the repair.

Customer Service

Not completely satisfied with the initial repair

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did an awesome job on my car I was very satisfied with the results of how well it turned out

My Experience

I'm bringing it back tomorrow about 230. Already talked with Katy. The ac wasn't working, hood open light and check engine light came on and only said 50° on dashboard. So the hood switch, ambient temp sensor and AC need the master connector locked back in or repaired or checked if harness was pinched. Thank you

My Experience

Cory was terrific! I am just thrilled with the work that was done.

Likely to Recommend

I would highly recommend

Repair Quality

Very happy with the service I received. Cory Eddings is definitely a keeper!

Customer Service

Very happy with the service I received. Cory Eddings is definitely a keeper!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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