Hill-Kelly Dodge, Inc.

4.8 (697reviews)
95%
6171 Pensacola Blvd,  Pensacola,  FL  32505

In operation 76 years.

Hill-Kelly CDJR is a family owned dealership providing new and used sales on vehicles, an innovative mechanical service department as well as an I-CAR Gold Certified Collision shop. Our Mopar & I-CAR Certified Dodge/Chrysler/Jeep/RAM collision center offers state of the art vehicle measuring technology, premium paint products with a lifetime warranty, and world class customer service. We repair all makes and models of vehicles to include oversized vehicles and work with all insurance companies. We have access to our service department for all mechanical repairs to ensure quality and corrective repairs by our Certified Mopar technicians. Being a dealership, and with most insurance companies figuring used or aftermarket parts on the repair estimates, we can typically price match to provide Factory OEM parts for our Mopar brand vehicles. Our crew will not put your keys in your hand unless we would give them to our own children. We treat our customers like family!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (697)

My Experience

My car looked just like it was new

Likely to Recommend

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

I just got my 2014 Ram Bighorn back today from the body shop at Hill-Kelly, and I can't find enough good to say about them. They are friendly, professional, courteous, and operate with high integrity. My truck looks at least as good as new, if not better, they did such an awesome refinish job on the paint it looks like it's still wet. I drove all the way from Panama City to have my Hurricane Michael damaged truck fixed, and I would gladly drive the 100 miles again with any of my Dodge products to let their body shop work on it. The body shop manager, Richard, kept me informed every step of the way, never left me hanging with uncertain schedules or unanswered questions. Just top notch all the way. Everyone I met there was friendly and helpful. Having my truck damaged in the storm was traumatic, they smoothed out the bumps and scratches and made it look so good, I am a really happy Dodge owner and very glad I took my truck to Hill- Kelly. They've certainly earned my praise and my repeat business.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The paint was chipped, vehicle was missing rivets in wheel wells, and bumper was misaligned. An email has been sent as vehicle was refused.

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Returned Clean

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Returned Clean

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Your body shop just sucks

Repair Quality

Your lack of knowledgeable staff and length you had our vehicle is atrocious

Customer Service

Returned Clean

My Experience

Repair looked really good. Excellent job of keeping me updated with work status and completion date changes.

Likely to Recommend

Repair Quality

Repair was done professionally and was updated frequently on repair status

Customer Service

Returned Clean

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Returned Clean

My Experience

Body shop was instructed to take my truck to service when they were finished. Instead my truck sat in there lot for 24 hours. Two pm Thursday afternoon to 2 p.m. friday afternoon. It will not be back as long as I as I have a say!!!

My Experience

49 Days????? Seriously?

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Returned Clean

My Experience

My Experience

My car was serviced in a timely manner. All of my needs were taken care of and my car is now in excellent condition. Thank you for a great experience!

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Returned Clean

My Experience

I will come back

My Experience

My Experience

There is no reason why it should have taken from November 26, 2018 until February 15, 2019 for my car to be repaired. While the repair job was great, the time that it took was totally unsat.

Likely to Recommend

Repair Quality

Customer Service

Great customer service and repair was done in a timely manner.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean