Hiller Ford, Inc.
In operation 72 years.
Hiller Ford is a family owned and operated business that buys and sells vehicles as well as services mechanical & collision repairs. Our goal is to provide the highest level of quality service to every customer that visits our dealership. We have a full team of ASE and I-car certified technicians ready to provide each and every customer with exceptional service and quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always do my son is in the market now and going to go with Hiller
Repair Quality - 5.0/5.0 -
Mike at the body shop was very prompt with everything we were very pleased with the repairs and service we received
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done quickly & the paint is flawless!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I had no issues with the repair
Customer Service - 3.0/5.0 -
My car was ready on a Monday, per Hiller a voice message was left on Monday, I don't know at what time. I was having issues with my phone so I could not access the voicemail, but I did not get a call, text, or message on Tuesday or Wednesday. I had to call on Wednesday afternoon to get an update. I was not expecting my car to be ready on Monday because the last communication I had with Hiller the previous Friday, I was told me my car would be ready by Tuesday at the earliest and Wednesday at the latest as parts had to be ordered, and Wednesday was what my car rental was based on. Once it got into Wednesday and I had not gotten a follow up call, I called, but the rep had not made any attempt to reach me on Tuesday or Wednesday and because of that I had to pay an extra day of car rental as the schedule was changed when Hiller informed them that my car was ready on Monday. The times I went he was just sitting on his desk, I don't know why he could not take 2 minutes on Tuesday or Wednesday morning to give me a follow up call, text or email. To me this was totally unacceptable and a lack of customer service.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
You had the car for a month. You charged me $2913.55 and the car was in the same condition in the end as when I brought it in and you said it was fixed - obviously not. Your technicians even told me while running a computer analysis they were clueless as to what was wrong with it and they were frustrated about it.
Customer Service - 0.5/5.0 -
You didn’t fix my car and you charged me $2913.55 and you won’t refund me. What you did didn’t address the problem and you said it did and in the end it didn’t.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs appear to be flawless
Customer Service - 5.0/5.0 -
Service personnel did everything they could to minimize the inconvenience of not having a car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was ready earlier than expected. Great communication with me. Wonderful customer service. Michael Lavora was the best. Answered all my questions. Very patient and helpful.
Customer Service - 5.0/5.0 -
Michael Lavora kept me up to date every step of the way. He made me feel comfortable and reassured that they were taking care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around experience. Michael was great at answering all questions.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I especially appreciated the Loaner car. Liked trying out the Ford Escape.
Repair Quality - 5.0/5.0 -
Auto looks great and drives fine.
Customer Service - 5.0/5.0 -
Mike was great at keeping me informed and gave me regular updates.