Hoffman Collision Center
Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Poor quality of workmanship and professionalism
Customer Service - 0.5/5.0 -
The staff is impolite and unfriendly. The car was returned back with interiors dirty and my car seat covers all were loose and the audio system was damaged
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was seamless and the car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Hoffman in Avon is amazing. very likely
Repair Quality - 5.0/5.0 -
Thank you very much for completing a repair on my Infiniti Q50. Everyone took great care getting this all completed and coordinated with the other person's insurance and handling my rental with Enterprise. Cassandra communicates very well and is amazing at her job. This really motivates me recommending your shop to others in the area! I hope to be in again in the future (hopefully not by another accident)
Customer Service - 5.0/5.0 -
Cassandra is amazing. Very responsive and fun to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Happy with repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would!!
Repair Quality - 5.0/5.0 -
Thank you for the great looking repair you made on the back bumper of our Honda. Our experience with you all, starting with Casandra, put us at much ease. We appreciate very much your kind service.
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and timely work
Customer Service - 5.0/5.0 -
Very satisfied especially in working with my schedule
Returned Clean
Likely to Recommend - 2.0/5.0 -
Very disappointed
Repair Quality - 2.0/5.0 -
The day, April 2, I went tp pick up the car it did not meet my approval. The PS window made a grindiing sound as it went up and down. I then had to return the following day, causing Geico to incur another day of rental. When I picked the car the next day the window was fine but there were hazy spots on the PS where it was painted. The advisor told me it was clear coat and it would come off with a cloth. So both items seem to be poor quality control. I also mentioned there seemed to be a haze on my headlights which was basically dismissed. The next morning, I tried to clean my DS mirror which seemed dirty. I tried windex, dish soap which made no difference..I told my wife, she thought I was being stubborn. She tried the same and now believed me. She then tried toothpaste and magic it was clean. Had to be, overspray mist of clear coat. Today I did the same on my headlights. Magic again clear lenses. So., my observations are there is a clear issue with quality control during the processes as well as before delivery to the customer. Clearly this experience is clearly not the level I have had with Hoffman in the past
Customer Service - 2.0/5.0 -
No return calls on Mon. April 6 after leaving voicemails on April 4 .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work and support!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were wonderful to work with! I dealt with Cassandra and Seth and I highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new. Thank you for the prompt and excellent service.
Customer Service - 5.0/5.0 -
People were friendly and helpful
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
10 w/o the mix-up, parts ordered for the wrong side, delivery delayed. The final repair very acceptable.