Caliber - Canton Ct

4.8 (456reviews)
96%
3 Colonial Rd,  Canton,  CT  06019

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (456)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new upon return, often with complimentary detailing inside and out. Communication was a standout strength, with text updates and proactive outreach keeping customers well-informed throughout the repair process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely appreciated. A few customers noted areas for improvement directly in their feedback, including inconsistent or inaccurate automated text updates, occasional delays due to parts availability, and isolated quality concerns such as paint drips, mismatched colors, or improperly secured components. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

My Experience

Everyone I had contact with was always very pleasant, friendly and helpful.

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Repair Quality

Customer Service

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Repair Quality

Very timely consistent updates. The work looks great.

Customer Service

My Experience

Quality work, courteous and professional.

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Repair Quality

Quality job.

Customer Service

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Repair Quality

Great work!

Customer Service

Returned Clean

My Experience

It was the first time I actually was treated with respect in any repair or dealer service dept. Stephen kept me apprised of the status of my vehicle. I could not be happier. I have already added the address and phone number to be sure I would have it to refer family or friends, or god forbid, myself. Thank you so much!!! I was also pleasantly surprised with the pristine condition of my car 😉 She’s a very happy girl!!!!!

Likely to Recommend

I have already told 2 people who are considering repairs, how happy I am

Repair Quality

Loved the service and my car looks brand new!!!!

Customer Service

Everyone was so helpful in keeping me appraised of the progress in my repairs

Returned Clean

My Experience

Looks like new and didn’t take too long

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Customer Service

Returned Clean

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Returned Clean

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Customer Service

The ai updates were confusing since they were not accurate

My Experience

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My Experience

From start to finish, service was great! Thank you for everything!

My Experience

Great customer service and communication! They did a great job and left the car clean, too! Thank you!

My Experience

All the staff was courteous and knowledgeable. We kept well informed about our vehicle’s progress. Would definitely go back if we need repairs again.

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Repair Quality

The service was spot on! No one wants to get in a car accident, but they were on point and professional with all communication. Everything was timely and quality work! Highly recommended!

Customer Service

My Experience

High class organization. Very friendly and very competent.

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Returned Clean

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My Experience

Great experience great work

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My Experience

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Returned Clean