Hoffman Collision Center

4.6 (1,688reviews)
93%
46 Albany Tpke,  West Simsbury,  CT  06092

Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,688)

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Repair Quality

Customer Service

10 w/o the mix-up, parts ordered for the wrong side, delivery delayed. The final repair very acceptable.

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Customer Service

Returned Clean

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Would have been 10 but I had to bring the vehicle back to paint a part that should have been painted originally.

Customer Service

Returned Clean

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The front desk lady and my appraiser were so amazing and wonderful, very communicative and extra pleasant to work with.11/10, and they cleaned my mats which was so so helpful

Customer Service

Returned Clean

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Top equipe

Customer Service

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Great customer service and their work is superb.

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I know it was a supply chain issue

Customer Service

I know it was a supply issue

Returned Clean

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I will tell all my friends and relatives. Unfortunately relatives are dead or don’t live in this state.

Repair Quality

Repairs were excellent and they cleaned inside and outside of car.

Customer Service

AI with personality

Returned Clean

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Excellent!

Customer Service

Returned Clean

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Wes is excellent. Makes the experience very smooth

Repair Quality

Car looks great

Customer Service

Excellent personable service and updates from Wes.

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Cassandra was great communicating with me and Tyler did a fantastic job when I was there and answered every question I had.

Customer Service

Returned Clean

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Looking at the overall process from estimation to pick up, they did a great job.

Repair Quality

The repairs are seamless. The car looks brand new.

Customer Service

I would have appreciated a text a few days before their estimate of completion to let me know if they were on track. I called in to check on the status on day 8 of the repair time. They had estimated it would take 9 days. It actually took 10 days to complete.

Returned Clean

Likely to Recommend

Repair Quality

Very great work to fix my vehicle

Customer Service