Hy-Tek Collision

5.0 (1,049reviews)
100%
10 Badger Street,  Christiansburg,  VA  24073
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In operation 20 years, 6 years at this location.

Hy-Tek Collision is locally owned and operated. Delivering automotive repair services to our community for over 15 years. We deliver fast, friendly service to get you back on the road at an affordable price . We work with all insurance companies and provide assistance with your claim.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,049)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The daily text message updates were a standout feature, keeping customers informed throughout the entire repair process. Timeliness was frequently highlighted, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. Many customers also appreciated the complimentary interior and exterior cleaning as an unexpected bonus. The friendly, professional, and courteous staff created a welcoming experience from drop-off to pickup. Customers noted the seamless coordination with insurance providers and rental car services as added conveniences. A few customers mentioned minor post-repair concerns such as loose parts or surface imperfections, reflecting areas customers feel could be refined. Overall, the shop earns strong loyalty and enthusiastic recommendations from its customer base.
AI-Generated from reviews written in the last 12 months
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"Truly the best customer service experience I've ever had. Couldn't be happier."
"Hy-Tek Collision did an excellent job repairing my Tahoe. The repair looks great. You cannot tell that there ..." Read more
"Always provided excellent workmanship & customer service. HyTek is our go to body shop"
"My car looked so much better than it did before I took it into Hy-Tek. In fact, it came out looking beautiful ..." Read more
"Quality of repair was excellent."
"Said would take 5 to 7 days and was done in 2!!"
"... repair so easy! They did a fantastic job and even got my car back two days earlier then expected!" Read more
"In fact, it was completed ahead of schedule."
"Highly satisfied with the work and how quickly the work was completed."
"I received my vehicle back much quicker than I expected."
"AMAZING COMMUNICATION!"
"Team was communicative and friendly, and always reachable. I appreciated the daily updates. Work on the car ..." Read more
"Excellent communication"
"They were extremely professional and helpful. I loved getting a text every morning that told me exactly the status of my car. Their work was exceptional! ..." Read more
"I recieved multiple texts throughout the process updating me."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a fantastic job repairing my car. I was also impressed by how well they cleaned the inside of the car. What did you all use to clean the windshield? Thanks so much

Likely to Recommend

Repair Quality

Fantastic service. Ya’ll did a great job Thank you so much Phil

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely a 10. Even higher if allowed.

Repair Quality

Well done.

Customer Service

Mike was great in every possible, explaining the different steps with regards to repair, potential timelines, insurance interaction and estimate. Very thorough and he handled everything as well as could be expected.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work was completed in a timely fashion I really appreciate that & will return again

Likely to Recommend

Repair Quality

Great t

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Thank you greatly for your professionalism and top quality repairs! I've seen your work on other vehicles and had no doubt I'd be seeking your services when Kia was damaged. I am very satisfied. Thank You

Likely to Recommend

Repair Quality

Very nice and professional folks to deal with. I've seen their workmanship before and knew that's where my car was going for repairs. Excellent quality repairs! Very Satisfied.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike and his team did an excellent job on fixing my truck, and did it very fast once I got it in. Thank you Mike

My Experience

My Experience

They did great left my car sparkly and good as new honestly it looks even better than it did before the accident. They made my car feel and look brand new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. My car was ready ahead of schedule and had been detailed when I picked it up. Could not have been happier with the job and service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They do a wonderful job. Very satisfied!

Likely to Recommend

Repair Quality

I was very satisfied with the results. They do awesome work.

Customer Service

Very prompt and courteous. They explain everything which means a lot in a world where people lack communication skills.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good turn around, nice and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were extremely professional and helpful. I loved getting a text every morning that told me exactly the status of my car. Their work was exceptional! I recommend them to everyone!

Likely to Recommend

Repair Quality

Fantastic work! Explained everything from start to finish. I especially loved getting a text every morning telling me the status of my vehicle. I had a lot of both mechanical and body work done and they did an outstanding job! Thank you so much!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike explained exactly what he was doing with the repairs and the insurance company’s plan for repair . He kept us updated daily until it was time to be picked up.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

very professional service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,049

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