Hyacinth Collision Center
Hyacinth Collision Center is a family owned and operated business since 1997. Under new management! We provide high quality repairs while negotiating the best possible repairs with all insurance companies. Our deep roots in the community and our unwavering commitment to customer satisfaction make Hyacinth Collision Center the trusted choice for auto body repair in Salem. We provide quality service, on-time deliveries, and high-quality work to make your vehicle look as good as new.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repair completed on schedule and everything appears to be in order. Courteous staff and good communication. Very nice to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job!!
Customer Service - 5.0/5.0 -
Very nice, polite, helpful staff.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great and also came back beautifully cleaned, roo. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Now I know why you’re one of the highest rated shops in the area! Hyacinths team actually had my Jeep Compass repaired a WEEK early. They have a system that even texts you updates on your cars progress. I was overjoyed to be able to pick my car up early, and pleasantly surprised that they’d even detailed it for me! They’re real pros and I’m going to be a lifetime client!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to friends and family.
Repair Quality - 5.0/5.0 -
Amazing job! I have no complaints. The part that was painted on my vehicle matched the rest of the vehicle perfectly. Thank you for making sure my rental was there to pick me up and for making sure my rental was returned so I could leave the shop in my vehicle. Thank you for being so neat and not leaving any prints etc on my vehicle. Will definitely recommend to anyone. Outstanding service 👏🏼
Customer Service - 5.0/5.0 -
Customer service was outstanding. The estimator made sure the rental service was there to pick me up and also made sure that the rental was picked up by the agency so that I could leave in my perfectly repaired vehicle from the shop. Everyone was very kind and welcoming.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great I liked getting all the updates every few days it was great working with your team thanks again
My Experience - 5.0/5.0 -
I am super impressed with the customer service! You all exceeded my expectations greatly and even brought my vehicle to me when I wasn't able to make it to to pick it up. Very very friendly staff. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
We've had other work done by the shop that we were very happy with. This experience, not so much.
Repair Quality - 2.5/5.0 -
The repair to the good looks great. The replacement windshield has a significant warp in the top drivers side that we're not happy with.
Customer Service - 3.5/5.0 -
Most of our interactions were positive. The one exception is that my wife brought the cat in to have it looked at before we submitted an insurance claim. From what we were told after the fact, Amado should have taken pictures of the damage when we brought it in but he didn't. So they wanted us to bring it in a second time once the estimate was received. That was difficult, since my wife needs it for work during the hours the shop is open, so we ended up taking pictures ourselves and sending them in.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was well taken care of and kept in the loop about my repairs and when my vehicle would be finished.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend !
Repair Quality - 5.0/5.0 -
My car looked great and clean! I was happy with the repair
Customer Service - 4.0/5.0 -
All employees were great. I did have one that was rude and didn’t wanna help me when I had a question
Returned Clean
My Experience - 5.0/5.0 -
You guys rock! So smooth and quick. The communication was top notch! I am thoroughly impressed. You even drove my car back to my house! We will NEVER go anywhere else. Thank you!
My Experience - 5.0/5.0 -
I received regular updates about the status of my repairs and was called when they said they would. Everyone was pleasant and informed. I would definitely use them again and recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No sign of the damage from my accident
Customer Service - 5.0/5.0 -
Everyone was pleasant and very knowledgeable and I received regular updates by text on their progress.