Hyacinth Collision Center

4.8 (706reviews)
96%
2005 Hyacinth St NE,  Salem,  OR  97301
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Shop AssistantSparkles

Hyacinth Collision Center is a family owned and operated business since 1997. Under new management! We provide high quality repairs while negotiating the best possible repairs with all insurance companies. Our deep roots in the community and our unwavering commitment to customer satisfaction make Hyacinth Collision Center the trusted choice for auto body repair in Salem. We provide quality service, on-time deliveries, and high-quality work to make your vehicle look as good as new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (706)

Likely to Recommend

Repair Quality

Collision was bad experience, Repairs at Hyacinth Collision was Great experience!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Beautiful repair job. I’m extremely pleased

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We would highly recommend them to anyone.

Repair Quality

We enjoy doing business with Hyacinth their help and willingness to work with our needs makes repairs of this nature go smoother.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very fast getting my vehicle in and repaired. Some small imperfections in the paint but overall would recommend.

Customer Service

Returned Clean

My Experience

Scot provided excellent customer service throughout the whole process from making sure I had a ride to get my rental car through constant updates on progress. I was really impressed that you guys washed my car and cleaned the inside for me. This is my 2nd experience with you and this one was even better than the first. You have won my loyalty and I will definitely recommend you to anyone who needs collision repair. Thank you!! Steve Stephens

Likely to Recommend

Repair Quality

You were very friendly and helpful, but the delay in getting the part put a bit of a damper on things

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Was done is a speedy matter. And updates along the way.

Customer Service

Returned Clean

My Experience

Hyacinth communicated clearly throughout the process, we’re quick, and did great work. Totally happy with it

My Experience

Thanks for the super quick service!

Likely to Recommend

Repair Quality

Car is beautiful thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm an old car guy that has been dealing with auto repair and collision/paint shops for a long time. Hyacinth Collision Center in Salem Oregon is the absolute best I have ever used. I think the reason is that owner Brent Gilmour is very involved in everything.

Customer Service

The customer service was excellent.

Returned Clean

My Experience

My vehicle was repaired in a timely manner with great communication and professionalism of the entire process. Scott helped to assure me throughout the repairs. Afterwards when the repairs were completed, I was very satisfied with the results. My vehicle looks just as good as before the incident. Thank you guys.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly people, but I wasn’t updated through the repair process. The receptionist told me “it will be ready next Thursday” three times, but would never call and let me know it was delayed

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional & car was returned very detailed

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Great service! Thank you! The only feedback is one of my front headlights is out, maybe a wire got disconnected during the repair? Anyway an easy enough fix. Thank you!

Customer Service

Returned Clean

My Experience

It reminded me of my fathers shop, the professional way it was run and the absolute wonderful customer service I received. I would recommend Hyacinth Collision Centre to any and all friends who need their service.