Hyacinth Collision Center

4.8 (706reviews)
96%
2005 Hyacinth St NE,  Salem,  OR  97301
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Shop AssistantSparkles

Hyacinth Collision Center is a family owned and operated business since 1997. Under new management! We provide high quality repairs while negotiating the best possible repairs with all insurance companies. Our deep roots in the community and our unwavering commitment to customer satisfaction make Hyacinth Collision Center the trusted choice for auto body repair in Salem. We provide quality service, on-time deliveries, and high-quality work to make your vehicle look as good as new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (706)

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Repair Quality

Thank you for your work. The car looks like new and we appreciate you getting the work finished in a timely manner.

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My Experience

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Original estimate was lower than actual estimate.

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My Experience

Very happy with the Porsche getting back to it's previous condition..and then some. Thanks for going the extra step. I'll be spreading this "good job" news around, maybe we can generate some choice work your way. Again, Thanks to the team at Hyacinth Collision Centre.

Likely to Recommend

Repair Quality

All good! Nice job with the body work & paint. A few minor issues that I dealt with (ie: door card fasteners left in ashtray) Mirror operational now after replacement. Like I said all good. Will recommend the shop to others looking for repairs. Thanks again.

Customer Service

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My Experience

I am exceedingly happy with the entire experience. Everybody communicated very well throughout the process from initial estimate and intake to final repairs and discharge. The team even went above and beyond replacing the vinyl stripes down the side of the vehicle. I will be stopping in to chat about a fitment issue on the front bumper/hood gap, but that is a very low priority item. Thank you so much to everybody at Hyacinth Collision for the great work and care put into getting my pride and joy back on the road. You guys rock 🤘😎

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Customer Service

If I could give higher than a 10 I would, excellent communication throughout the entire process

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My Experience

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Repair Quality

They were awesome to work with. Communication was excellent! Will be my first call if I need them in the future

Customer Service

Kept me well informed!

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My Experience

Really great company and great people! They go above and beyond plus do an amazing job 😊

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Repair Quality

Great customer service and excellent workmanship

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Anyone I know who needed body work I would recommend Hyacinth collision centet

Repair Quality

So helpful and patient good work, great people

Customer Service

Awesome people

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Very prompt and great attention to detail.

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Very likely

Repair Quality

Excellent job and got my vehicle back fast!

Customer Service

Excellent from all 4 people I interacted with!

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Very good communication and customer.

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My Experience

Likely to Recommend

Absolutely! I received excellent service and my car looks great and was repaired within a reasonable time frame and cost.

Repair Quality

My car was so smashed up that I had no idea of it looking good again. Hyacinth has taken great care and my car looks like new!

Customer Service

Hyacinth was able to take care of my car in a timely manner and evens did the estimate a week earlier than anticipated! They kept me up to date with progress on a weekly basis. Every interaction was very professional, knowledgeable, and considerate about the condition of the car and my concerns.

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Likely to Recommend

I wouldn't refer this shop to anyone that I like.

Repair Quality

I came out of there twice with more issues than what I went in with when I dropped it off twice.

Customer Service

There is an unprofessional disconnect between shop managers and staff. Brent doesn't know his left foot from his right foot. I had to check in every other day to keep things moving.