Hynes Collision Center of Woburn

4.9 (199reviews)
95%
293 Salem St,  Woburn,  MA  01801
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Shop AssistantSparkles

In operation 5 years.

It is our business to give you personalize auto repair

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (199)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team is widely recognized for professionalism, friendliness, and going above and beyond expectations. Communication is frequently highlighted as a strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness is another standout, as numerous customers noted their vehicles were completed earlier than expected. Coordination with insurance companies and rental car arrangements was also commended for making the process seamless and stress-free. A few customers noted areas for improvement, including inconsistent communication over longer repair periods and occasional minor finishing details requiring a follow-up visit, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... kept me informed throughout the repair process. The quality of the workmanship was outstanding, and my car was returned looking like new. They handled everything efficiently and made what ..." Read more
"... would NEVER take my car anywhere else to be fixed. Their work ethic is exceptional; they check and recheck their work making sure everything is fixed right. Communication ..." Read more
"Yes, looks like accident never occurred! The appraisal and repair process were completed in timely manner. Communication with ..." Read more
"... the entire process so easy for the customer. The repair staff fix your vehicle and return it is perfect condition." Read more
"... fully detailed it prior to my arrival for pickup. Workmanship was top notch and I would highly recommend them to others. Great job!!" Read more
"... were kept informed of each step along the way and the work was completed earlier than expected. The work was incredibly well done and our car looks ..." Read more
"... status of my vehicle and what was needed from me. The work was done extremely well and was even completed earlier than expected. Would definitely recommend you guys to anyone needing ..." Read more
"Repairs were done quicker than I expected and you cant even tell my car was ever hit! The team at Hynes were friendly ..." Read more
"... made, let you know if anything unexpectedly came up, order and receive parts in a timely manner, work diligently, and are proud of their workmanship. Honestly I cant ..." Read more
"Was done earlier than promised and gave early notice to allow me time to prepare"

My Experience

Great work & customer service. Excellent communication

Likely to Recommend

Repair Quality

Customer Service

I am so grateful for Donna’s assistance and wonderful care in our recent repairs of my 2018 Toyota Highlander. She was an excellent liaison between the two shops and insurance company making it a smooth and anxiety free process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They made the whole process easy. From takeing my car imediately, coordinating with the insurance company, arranging a rental car, dropping off the rental car at their location. The work done was amazing down to the last detail.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Donna was great and pleasant to work with! Great communications and workmanship.

My Experience

Perfection as always

Likely to Recommend

Repair Quality

Perfect from start to finish

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were very impressed with our service at Hynes. From the first phone call we made to Hynes, we were put at ease with how easy they made the whole process. They worked directly with our insurance company and everything from appraisal to final pick up went smoothly. We were kept informed of each step along the way and the work was completed earlier than expected. The work was incredibly well done and our car looks good as new! We would definitely recommend Hynes to anyone needing body work done on their car. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Loved the constant updates and communication and the staff is awesome and personable. The work and attention to detail is top notch!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes! It’s a wonderful local business! My preference is to support this type of business VS a large corporation that often cuts corners to get things done quickly.

Repair Quality

Yes, looks like accident never occurred! The appraisal and repair process were completed in timely manner. Communication with staff throughout was wonderful!

Customer Service

Efficient and friendly. Very easy to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They went above and beyond with keeping me updated and cleaning my car. It looks practically new!

My Experience

They do a good job on my car. Trust this place. They keep me informed and go extra mile to make sure car is nice before deliver back to me on my BMW. Glad I found them.

My Experience

My vehicle came out like it was brand new and they also fully detailed it prior to my arrival for pickup. Workmanship was top notch and I would highly recommend them to others. Great job!!

My Experience

Great communication!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very fast, efficient and courteous. I would highly recommend them to anybody and they do top quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience thank you!!!!

Likely to Recommend

Repair Quality

Very nice staff and helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Most definitely will recommend

Repair Quality

Outstanding work and customer service, as well as a super quick turn-around

Customer Service

Donna, Agustin, and staff were very professional and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 199

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