I-10 Collision Center

4.8 (1,970reviews)
96%
72234 Corporate Way,  Thousand Palms,  CA  92276
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Shop AssistantSparkles

In operation 19 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! If you are looking for collision repair find our nearest collision center below and give us a call or request a free online estimate. We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Korean
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Infiniti
Nissan
Scion
Toyota

Reviews (1,970)

Likely to Recommend

Always

Repair Quality

Great work….thank you!

Customer Service

Great customer service!

Returned Clean

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Customer Service

Communication with the customer could be better.

Returned Clean

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Repair Quality

Excellent work and professional service.

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Repair Quality

Customer Service

I had to drive from 2.5 hours a way and learned when I got there that I could have dropped off my rental car, and that was not communicated to me, or taken into consideration when getting updates on timing of the finish of the repair.

Returned Clean

Likely to Recommend

Repair Quality

My car looked like it just came from the dealer. Very satisfied. Thank you.

Customer Service

Car looks like it came off the dealer show room. Looks brand new . Very satisfied. Thank you.

Likely to Recommend

Excellent service!

Repair Quality

They were super communicative and very pleasant to work with. They even gave me a free ride home and picked me up to get back! Aside from that, the job they did on the paint chip on the door was spectacular! You can’t even tell it was ever there!

Customer Service

Wonderful!

Returned Clean

Likely to Recommend

I would recommend the shop to others and my insurance company

Repair Quality

Everything was fine except it took Leo three weeks to calm me after car was dropped off to update scar was going on with repairs. Leo was fine otherwise. The repair work was great

Customer Service

Same as previous comment

Likely to Recommend

With a strong suggestion that they ask for Leo as customer service rep.

Repair Quality

Customer Service

I was very dissatisfied with your customer service for most of the time you had the car. Near the end Leo was assigned & he was great on follow-through - letting know the status issues. Prior to that I was given contradictory or no information with no follow up on commitments to contact me. Very frustrating except for Leo!

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I would highly recommend this company

Repair Quality

I had my estimate on a Friday morning and was scheduled for Monday morning. I was told my vehicle would be done Wednesday morning. It was done on time and they even fixed a couple of extra dings at no charge. I’m very happy. Tom

Customer Service

Returned Clean

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Likely to Recommend

I like what you did. Although I gave substantial constructive criticism, I feel that you folks did well, provided that you’re able to fix the low humming noise issue.

Repair Quality

I am very impressed with several things that you fine folks have done. First is the amazing work that you did! My car looks fantastic!! Great job and I applaud such professionalism. Second, the car was completed before the projected estimated time, saving me money in car rental costs. Third, nice, friendly staff. Lastly the car looked clean. Now for the constructive criticism: 1) the car is making a low humming noise when I reach 52 mph. This is something that must have occurred after my crash. I have not notified you yet because I was going to call you later today. Secondly, I was hoping to either get a ride to your shop, so I could pick up my car and drive it home or have someone from your shop drive my car home and then I could give them a ride back to work. I was told no. I asked for any suggestions and the nice young woman on the phone could not offer any suggestions to solve the problem. Luckily my car rental place told me that I could just leave the keys with you folks and then pick up the car later. It’s too bad your young lady didn’t know that fact because she could have saved me a trip all the way from Indio to the Enterprise Rental location in Cathedral City.

Customer Service

Young woman on the phone was not helpful, but the young man who helped me move my luggage from the car rental to my repaired car was not only helpful but also very kind.

Likely to Recommend

Repair Quality

I’m very pleased with my paint job!

Customer Service

The service was top tier and Leo was friendly and hospitable.

Returned Clean

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Repair Quality

An auto body shop is a place you don't want to be a repeat customer but it's the only place I would allow to work on my car. From the moment you walk in the door at I0, you are greeted with this warm and comforting smile from everyone behind the counter. The job they do is A1 from immediately looking at the damage, fair estimates, contacting Enterprise rental and arranging for a driver from enterprise to pick you up and taking you to the nearest enterprise location. When your car is finished you simply drop your rental at I10 collision and pick up your car. These folks have it together .

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

This was not our first encounter, it bad enough when you have a collision so it’s nice to know it will be handled well to repair

Repair Quality

Very happy

Customer Service

Very happy

Returned Clean