Ifm Systems, Inc.
In operation 41 years.
IFM Collision Center has been in business for 35 years. We started out in a small 2 car or bay operation with 2 employees and have grown in 25 plus bays operation, 20 plus employees spread out over four buildings. Our growth began with our positive relationship with our insurance partners in the mid to late 80's. From this time, over the past 30 years, we are a direct repair facility (DRP) for the majority of insurance companies and the largest DRP facility in the area. As a DRP, IFM becomes the insurance company representative, downloads the assignment, appraisals the vehicle, repairs the vehicle, and bills the insurance company. Once completed, your vehicle has a lifetime warranty by your insurance company and IFM Collision Center. Quality is weaved into the culture of IFM, not only in the repair but in the overall customer experience at IFM. We call this "Level 10 Service".
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing experience working with the team at IFM. Very professional and excellent communications.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and overall customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Was impressed with their commitment to quality service
Repair Quality - 5.0/5.0 -
Not only did they repair it beautifully but they washed my car and mats.
Customer Service - 5.0/5.0 -
Without hesitation!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is insanely friendly man helpful! The absolute best- Almost worth getting rear-ended!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The best every time. Completely reliable and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and very professional and attentive.
Customer Service - 5.0/5.0 -
Great job and very professional and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly. Car looks brand new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Communication at the end was not great
My Experience - 5.0/5.0 -
Very efficient.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente service
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
Wonderful service and personnel were very accommodating.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The day after I picked the car up the car went dead in the middle of an intersection. On Star then notified me that battery was critically low, but it was too late. Then I looked at receipt from you and noticed there was a 256 mile difference from mileage in to mileage out. I probably won’t be able to rove it but I believe something was done at IMF that caused the battery trouble. I had never had one bit of battery trouble prior to bringing it in to you. I want to add that damage repair was quite satisfactory. Friday’s tow cost $150. I am now waiting for another tow to GMC in Carmel, NY. God knows what all of that will cost.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
IFM is super knowledgeable, speedy, trustworthy and on time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks great! iFM staff did a great job keeping me updated on the status of repair. Very pleased with the service from top to bottom.
My Experience - 5.0/5.0 -
Excellent service as always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and a pleasure to work with