Ifm Systems, Inc.
In operation 41 years.
IFM Collision Center has been in business for 35 years. We started out in a small 2 car or bay operation with 2 employees and have grown in 25 plus bays operation, 20 plus employees spread out over four buildings. Our growth began with our positive relationship with our insurance partners in the mid to late 80's. From this time, over the past 30 years, we are a direct repair facility (DRP) for the majority of insurance companies and the largest DRP facility in the area. As a DRP, IFM becomes the insurance company representative, downloads the assignment, appraisals the vehicle, repairs the vehicle, and bills the insurance company. Once completed, your vehicle has a lifetime warranty by your insurance company and IFM Collision Center. Quality is weaved into the culture of IFM, not only in the repair but in the overall customer experience at IFM. We call this "Level 10 Service".
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy, timely and beautiful repair!
Likely to Recommend - 5.0/5.0 -
My car came back cleaner than when I dropped it off.
Repair Quality - 5.0/5.0 -
IFM did a great job repairing my car. The whole process was seamless from end to end. They kept me up-to-date at every step of the process. And it was very convenient that the rental car was at the shop.
Customer Service - 5.0/5.0 -
The team was very friendly and helpful.
My Experience - 5.0/5.0 -
Love you guys. Always a great job and great communication.
My Experience - 5.0/5.0 -
Your Quality and customer communication was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nothing worse than some idiot hitting your parked vehicle. IFM made the whole process easy and seamless. They took care of all the insurance paper work, had a rental waiting when I dropped off the vehicle, kept me updated during the whole process and returned the rental when done. The work performed was great..
Customer Service - 5.0/5.0 -
Great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0 -
It’s Jamie Kaplan… Thank you for ongoing communication, dedicated staff, solid workmanship, your commitment to complete customer satisfaction. Much appreciated. Thanks to Dave, Emily, all the mechanics who worked on my vehicle. You are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Highest quality work, amazing staff, ongoing communication. Best best best, thank you for making an otherwise stressful situation pleasant and seamless.
My Experience - 5.0/5.0 -
Super good 100 x scientology confiable
My Experience - 5.0/5.0 -
I appreciated the coordination with Allstate and also, Enterprise car rental. Made things very easy. Most of all, I loved how IFM kept me abreast every inch of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous staff. They kept me informed every step of the way. Car looks great!
Customer Service - 5.0/5.0 -
Terrific staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Satisfied with the work
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
No real complaints about customer service. It was annoying that if I wanted to use a debit card, I had to pay a premium on my deductible which was only $100. There is not a gas station in my area that charges a premium on a debit card, only credit cards. Anyway, I paid cash so no premium. A minor inconvenience but it seems unnecessary.
My Experience - 5.0/5.0 -
2nd time around with IFM. HIGHLY RECOMMEND THEM
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the customer service as well as the excellent repair work that was done on my vehicle. My car looks better than it did before the accident! IFM went the extra mile to fix and clean up my car. 100% satisfied