Ifm Systems, Inc.

4.9 (3,713reviews)
98%
Dba Ifm Collision Centers,  Bedford Hills,  NY  10507

In operation 41 years.

IFM Collision Center has been in business for 35 years. We started out in a small 2 car or bay operation with 2 employees and have grown in 25 plus bays operation, 20 plus employees spread out over four buildings. Our growth began with our positive relationship with our insurance partners in the mid to late 80's. From this time, over the past 30 years, we are a direct repair facility (DRP) for the majority of insurance companies and the largest DRP facility in the area. As a DRP, IFM becomes the insurance company representative, downloads the assignment, appraisals the vehicle, repairs the vehicle, and bills the insurance company. Once completed, your vehicle has a lifetime warranty by your insurance company and IFM Collision Center. Quality is weaved into the culture of IFM, not only in the repair but in the overall customer experience at IFM. We call this "Level 10 Service".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (3,713)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car has black fingerprints all over the inside and stuff all over the steering wheel. I found a razor blade in the back of my car. There is a scrape on my plastic molding next to the windshield. I had to pop part of the plastic back in on the front dash. Someone messed with my car seat automatic settings and each time I get into my car I have to adjust my seat. Very disappointed with the interior of my car. Outside of the car was not washed and still covered in whatever was used on it. Shelley

My Experience

Fantastic experience all around

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

IFM met all of my expectations. The repair was completed sooner than promised and looked like the car was just out of the show room.

My Experience

My Experience

My Experience

They did a great job repairing our car! They gave us frequent updates on the repair status and stayed on top of the whole process! Thank you!

My Experience

My Experience

Generally excellent. My only criticism is that you send way too any communications via text and email. I know it's a delicate balance between "not enough" and "too much", but you guys are pretty clearly over the threshold. Nevertheless, your service was outstanding and I'll definitely use you again should the need arise. Thanks!

My Experience

My Experience

From start to finish, customer service was 100% in action. Wait time was minimal. Everyone was friendly and attentive. We even shared laughs. My car looked brand new again thanks to IFM. I would recommend IFM for great service and body work. Thank you!

My Experience

My Experience

Robert, Jill, Chris and the whole team did an amazing job just as they promised they would. Not much more in could ask for.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and easy to work with

My Experience

My Experience