Ifm Systems, Inc.
In operation 41 years.
IFM Collision Center has been in business for 35 years. We started out in a small 2 car or bay operation with 2 employees and have grown in 25 plus bays operation, 20 plus employees spread out over four buildings. Our growth began with our positive relationship with our insurance partners in the mid to late 80's. From this time, over the past 30 years, we are a direct repair facility (DRP) for the majority of insurance companies and the largest DRP facility in the area. As a DRP, IFM becomes the insurance company representative, downloads the assignment, appraisals the vehicle, repairs the vehicle, and bills the insurance company. Once completed, your vehicle has a lifetime warranty by your insurance company and IFM Collision Center. Quality is weaved into the culture of IFM, not only in the repair but in the overall customer experience at IFM. We call this "Level 10 Service".
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always happy with the professionalism of the work and the customer sevice.
My Experience - 5.0/5.0 -
Customer service are very nice people .. They made me feel so comfortable .
My Experience - 5.0/5.0 -
Everyone was pleasant. Work done on time. Car looks great and clean, which it sure was not when I brought it in!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All Good. Wish you were closer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already did and will be visiting with a friend soon.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
VERY professional, VERY friendly, VERY helpful, VERY communicative staff. You hire and train right! The work appears great. So far, so good with the repairs. I did see a few drip spots on my driveway - under the front end - and will let you know if that continues. I will recommend you! Frank Iorio
My Experience - 5.0/5.0 -
Excellent customer service. Very professional.
My Experience - 5.0/5.0 -
We are very satisfied with the work that was done. Everyone I dealt with at IFM was very helpful and professional. Thank you. I would highly recommend IFM.
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The final estimate provided to me and the insurance company stated that the car would be repaired in 5 business days. No one informed me that it would take longer. When I called on the 5th day to confirm that I could pick the car up, I was told that the car was not ready and that repairs could take up to 8 business days (the final estimate to the insurance company never mentioned that nor was it adjusted). Again, no one called to inform me as to the car's status. When I called on the 7th business day to check on the status, I was informed that the car would not be ready for pickup until the 9th business day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
ProfessionalEveryone Was Extremely Pleasant And Helpful. Everything Was Explained Clearly And Efficiently. Everyone Was Very Professional
Likely to Recommend - 5.0/5.0 -
excellent service
Repair Quality - 5.0/5.0 -
the car looks great
Customer Service - 5.0/5.0 -
everyone was extremely nice and professional
My Experience - 5.0/5.0 -
Your staff is amazing. They were all friendly, courteous, and informative. My vehicle came back perfect. I will recommend IFM to anyone willing to listen. Thank you for your help.
My Experience - 5.0/5.0 -
Terrific job and great customer service! Thank you.