Image Autobody
In operation 13 years.
Image Auto Body provides OEM-certified collision repair, structural repair, factory paint matching, and insurance claim support for drivers in Pflugerville, Round Rock, Georgetown, Taylor, and North Austin. Our team is committed to safe repairs, honest communication, and a customer-first experience from estimate to delivery. Over 450 five-star reviews on google, the most of any independent body shop in North Austin. Come in today for a free estimate!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have already done that.
Repair Quality - 5.0/5.0 -
From Day 1, the team was professional, friendly, and reassuring when discussing my damaged car.
Customer Service - 5.0/5.0 -
They kept me informed about progress with texts and phone calls. They didnt seem to mind my calling several times too.
Returned Clean
My Experience - 5.0/5.0 -
Car looks good. Thanks to all involved.
My Experience - 5.0/5.0 -
Image Auto Body did an excellent job on my vehicle. Thank you very much!!! Don Flowers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the first day, the staff were very friendly, reliable, and went above and beyond. They kept me very well informed and up to date on the status of the repairs. They were also always available to answer my questions. They even detailed my car when the repairs were completed. I am so grateful I took my vehicle to this location and if I need any repairs in the future, I will take my vehicle here. I couldn't have asked for a better repair shop or better staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like the customer service and quality of work. Paint matched perfectly
Repair Quality - 5.0/5.0 -
Color match is excellent and looks like me. Thank you so much for getting my Avalon back to new looking.
Customer Service - 5.0/5.0 -
Excellent customer service. Team kept me up to date every step of the way. And completed earlier than expected.
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the quality of the work, as the repair was show room quality. Very disappointed with lack of communication as I was assured that I would be kept informed of the progress, as I had to call to get a progress report.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
My vehicle looks nice again. Few paint drips and rough spots, the plastic was left with big gaps from what it used to be. They took almost 2 weeks longer to return my vehicle back to me from original estimate and for that i had to pay the rental out of my own pocket. Insurance couldnt cover it.
Customer Service - 3.0/5.0 -
Sometimes i couldnt get a straight answer from phone calls
Returned Clean
Likely to Recommend - 5.0/5.0 -
This shop does high quality work and was easy to work with, including easy access to a rental car if needed. The rental was waiting for us there when we delivered the car for repair! They truly provide a “No hassle” service!
Repair Quality - 5.0/5.0 -
The car looks like new again after the repair!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience, will definitely use them again for any repair needs in the future
Customer Service - 5.0/5.0 -
Everyone kept me in the loop during the repair process
Returned Clean
My Experience - 5.0/5.0 -
My experience with Image Auto Body was positive and effortless. I felt comfortable with the team and knew my car ( her name is Scarlett) was in good hands. I was kept updated on their progress and she was finished beautifully and ahead of the projected time. I highly recommend Image Auto Body to all needing Auto Body repair. Thank you IAB! Judy Hay
My Experience - 0.0/5.0 -
Fender flares were not installed very well. They are very lose and for having purchased a new complete kit should have all hardware to secure them properly. I’m missing several screws and the flares are lose and will pick up stress at highway speeds from wind. The reveal at all the seems i feel like could have been measured out a little better for tighter tolerances. The inside door panel at the b pillar was left popped off. The paint match/touch looks great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Image has done an absolutely terrific job with every repair we’ve brought them. They’re thorough, fair, and incredibly friendly and knowledgeable. Highly, highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Image did an absolutely fantastic job!
Customer Service - 5.0/5.0 -
They even helped us save money on our deductible. Highly recommend.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Kept calling the wrong phone number after I corrected multiple times, good other than that
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like it never even happened. Work was great and staff was super nice/friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, Chris for taking care of my car!