Image Autobody

4.9 (456reviews)
100%
407 Fm 685,  Pflugerville,  TX  78660

In operation 13 years.

Image Auto Body provides OEM-certified collision repair, structural repair, factory paint matching, and insurance claim support for drivers in Pflugerville, Round Rock, Georgetown, Taylor, and North Austin. Our team is committed to safe repairs, honest communication, and a customer-first experience from estimate to delivery. Over 450 five-star reviews on google, the most of any independent body shop in North Austin. Come in today for a free estimate!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru

Reviews (456)

Likely to Recommend

Repair Quality

Customer Service

very helpful and communicative

Returned Clean

My Experience

It was a good service and excellent repair, I recommend the autobody shoop, i felt comfortable in all process!!

Likely to Recommend

Repair Quality

It was very comfortable since we arrived the place until we received the car... I am very happy with the results

Customer Service

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Likely to Recommend

Repair Quality

Our car looked brand new. The repairs were top notch.

Customer Service

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Repair Quality

Customer Service

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My Experience

You are treated like family and their work is professional and displays supreme quality. I have been extremely pleased with the repairs and craftsmanship on both my cars. I would not go anywhere else.

Likely to Recommend

Yes, as soon as I’m given the opportunity.

Repair Quality

Good, honest folks who truly care about workmanship and customer satisfaction.

Customer Service

It begins with Jessica and throughout the entire process. As I’ve said before more than being treated with respect, you’re treated like family.

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My Experience

Yall were super nice and the car looks so beautiful thank youuu

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Repair Quality

Customer Service

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Repair Quality

Car looks great. Only glitch: wax wasn't buffed out completely = picked up a lot of dust on way home. I shined, it shines.

Customer Service

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Likely to Recommend

Repair Quality

They did a great job! Kept me informed throughout the process. Even detailed my car! Would highly recommend.

Customer Service

I received regular communications on the status. When I had a question, they were quick to respond.

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My Experience

Excellent team at Image Auto Body. Very prompt, polite and professional. The actual body work was completed quickly and looks top notch. I would recommend Image to anyone, without hesitation! Keep up the great work and positive attitudes.

Likely to Recommend

I’ll send ‘em your way!

Repair Quality

Completely stress-free on my end. Image Auto Body made the repair and insurance process so easy and took care of all of the documents and paperwork. Can’t recommend them enough. The whole team is very polite, professional and kept me updated during the whole repair process. A++ !

Customer Service

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My Experience

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Repair Quality

Customer Service

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Repair Quality

This is the BEST place ever. Always do a great job. The painting is just like factory.

Customer Service

Awesome

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My Experience

When I left my car at image on Tuesday. 9-9, employee Jessica asked what my Allstate claim # was. I then showed her the # on my phone. Apparently she didn’t even write this # down because she called me back the next Tuesday. 9-16 and asked me a second time for this #. 2. On Tue. 9-30 I called image and asked employee Jessica if she had any idea when the work on my car would finally be completed? She said either Thursday 10-2 or Friday 10-3. I then called image back on Thursday 10-2 and asked Jessica about the progress of my car. She then replied to me with a really bad attitude and said “ don’t you read the texts that we send you about your car at all ! “ 3. On Monday 10-6 when I went to image to pick up my car the owner walked with me to the left rear door which is the one that they had to replace due to my previous accident. I then looked at the door and told him that they had done a great job in replacing it. I then asked him where my old battery was at because on Friday 10-3 his employee Paul informed me that my old battery was dead and so I went and bought a new one and brought it to him on that day. The owner then got on his radio and informed one of is employee that he needed the old battery back. I really don’t quite understand why the old battery wasn’t already placed in my trunk area.

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Repair Quality

Customer Service

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My Experience

You guys always do a real good job with our vehicles. I was very pleased as usual..

Likely to Recommend

Repair Quality

I am very satisfied with image auto body. This is the second time I have used image auto body to fix my car and truck. I highly recommend them to anyone that needs work.

Customer Service

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My Experience

Car looks so good! Thanks so much!

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Repair Quality

Customer Service

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My Experience

Very good communication and repairs were done earlier than expected. Excellent service!

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Repair Quality

Excellent service from everyone!

Customer Service

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Repair Quality

Customer Service

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My Experience

They communicated amazingly and completed the job in a timely manner! Very professional and caring! Very organized and thorough! I would recommend a 100/10 and will return!

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Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Claro que si lo recomiendo

Repair Quality

Customer Service

Exelente muy contento con su trabajo

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