Image Autobody

4.9 (457reviews)
100%
407 Fm 685,  Pflugerville,  TX  78660

In operation 13 years.

Image Auto Body provides OEM-certified collision repair, structural repair, factory paint matching, and insurance claim support for drivers in Pflugerville, Round Rock, Georgetown, Taylor, and North Austin. Our team is committed to safe repairs, honest communication, and a customer-first experience from estimate to delivery. Over 450 five-star reviews on google, the most of any independent body shop in North Austin. Come in today for a free estimate!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru

Reviews (457)

My Experience

Image Auto Body came highly recommended from my son in law. I had a very positive experience from the estimate to job completion. Their staff is very helpful. They gave me constant updates. The completed body repair was wonderful. I can not find one thing negative to say. My car looked like it did the day I drove it off the lot. Very happy and satisfied with the entire experience. Thanks so much Image Auto Body for a job well done.

My Experience

The Image Auto Body staff was amazing from the beginning to the end. The end results were pristine. The team went above and beyond and provided top notch customer service. I'm grateful to have worked with them! Thank you!

My Experience

Everyone was awesome, and did an amazing job helping get my truck fixed. They went above and beyond to make sure I was taken care of and my truck looks better than ever. Entire staff is super friendly!

Likely to Recommend

I've already told some of my friends about the experience, apparently one had also used image previously as well

Repair Quality

Looks even better than before!

Customer Service

Went above and beyond to make sure the process was as seamless as possible

Returned Clean

My Experience

Very informative, reasonable, nice, and most of all respectful. Yall went above and beyond with the service provided to me and especially my mom. We appreciate all that you’ve done for us and we will definitely be referring others to your business that are in need of repair work. I can’t thank yall enough for the wonderful service provided and the supportive detail to make sure that we were taken care of.

Likely to Recommend

I’ll be recommending image auto body to anyone that needs work done.

Repair Quality

Great service, very respectful and friendly.

Customer Service

Wonderful service!!!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This place made part of the overall crappy experience of a crash, very smooth. I stopped here after my crash on Wed. They inspected my vehicle right away and gave me an initial estimate. Better still they helped walk me through the process of working with insurance for the repair and rental car. Once the work was approved by insurance I was able to drop the car off. The worked with insurance on my behalf throughout the whole process. All the while keeping me updated throughout the process with texts. This was very nice considering I was feeling poorly from crash related injuries. All said and done they completed the repairs and I picked the vehicle up on Monday. This was even faster than their initial estimate. Because they worked with insurance for the rental, I was able to leave the rental there to be picked up later. This took a huge hassle off my plate. I arrived to find my vehicle looking better than ever. The cherry on top was that they washed and detailed my vehicle. All and all I loved the friendly people, speedy service, and guidance during a stressful time. 10/10 recommend this place.

My Experience

Outstanding Service and Quality Work! I had an amazing experience with Image Auto Body. The staff was professional, honest, and kept me updated throughout the entire repair process. My car came back looking brand new—flawless paint. Highly recommend to anyone looking for quality and reliable auto body work!

My Experience

Everyone was very friendly and willing to help a great place to recommend to others at there number one place to go, they did an amazing job repairing my vehicle as well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I truly appreciate the time and effort that they took to repair my vehicle. Each time I called for updates, they didn't hesitate to let me know what was going on. Not only that, the environment feels very welcoming and they make you feel comfortable. My vehicle looks brand new again! I was very satisfied and pleased. Thank you!

Likely to Recommend

First time customer & I was truly impress. I would definitely recommend to friends & family!

Repair Quality

Very satisfied 😁

Customer Service

Very warm welcome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service! Great communication, friendly, professional. Even went to bat for me with the insurance company over my taillight. Would definitely use again. Thank you!

Likely to Recommend

Repair Quality

Fantastic!

Customer Service

Returned Clean

My Experience

We appreciate the communication and care taken by the team.

My Experience

The team here was great. Everyone I spoke with on the phone and in the office was kind, professional, and knowledgeable. They answered my questions and helped me navigate the insurance side of it as I have not had to do anything like this before. While I wish the repair wasn't needed, I am very pleased to have worked with this shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service.

Likely to Recommend

I recommend my neighbor.

Repair Quality

Great experience and excellent customer service.

Customer Service

Excellent Owner and Staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everybody was great and kept me in the loop about the status of my car. Overall very happy with the service and repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very personable & helpful staff!!! James did a great job on my car repair and it was completed very quickly!!! They cleaned both the inside & outside of my car; it looked & smelled amazing!!! I would highly recommend!!!

Likely to Recommend

Repair Quality

All the employees were extremely nice and they did a great job doing the (PDR) Paintless Dent Removal!!! In addition, they were very expeditious in getting our vehicle back to us!!!

Customer Service

They did a wonderful job on the (PDR) Paintless Dent Removal!!! The employees were super nice and very helpful!!! My car was cleaned from top to bottom; they cleaned both the outside & inside and used a really nice fragrance ; so, when I got in my car, not only was the inside clean, but smelled great too!!!

Returned Clean

My Experience

Yes, everyone was extremely friendly and helpful.

Likely to Recommend

Repair Quality

Excellent Service

Customer Service

Returned Clean