Impact Paint and Body

4.9 (2,136reviews)
99%
5700 NW 9 Avenue,  Fort Lauderdale,  FL  33309

In operation 52 years.

Impact Paint & Body is a family owned business that has been serving the community since 1974. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service and communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,136)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, with customers feeling well-cared-for throughout the process. Communication stands out as a major strength, with regular text updates, phone calls, and portal access keeping customers informed at every stage. Timeliness is another key strength, as numerous customers noted their vehicles were completed on or ahead of schedule. Repeat customers and strong referral intent reflect deep trust in the shop. A few customers noted minor areas for improvement, such as occasional delays in communicating schedule changes and one instance of unresolved mechanical vibration, but these represent a small fraction of the overall feedback.
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"... pressure, just honest work. When I picked up my car it looked absolutely flawless, better than it did before the accident. This is the kind of autobody shop you ..." Read more
"They are excellent in all of the fields: 1. Customer Service 2. Communication 3. Responsiveness 4. Estimated Time Frame 5. Extremely ..." Read more
"... to the day I bought it from the dealership. Their craftsmanship and attention to detail is superior. Thank you again for fixing my car and being an incredible ..." Read more
"... xustomers provided. I am glad I did my homework beacausw these guys did a wonderful job. My Palisade looks as good as new. The price was reasonable also. They kept me informed ..." Read more
"Awesome work, quality repairs had to identify where the damages were. Work was completed on schedule."
"... Quality work performed on my car. Easy to work with. Car was ready before promised date. Great experience." Read more
"They delivered it two days earlier than expected."
"My car was ready early"
"Fast turnaround and done correctly"
"... be finished in three weeks from they have told me. Impact finished it within two weeks and the car looks brand new again. Thank you Impact." Read more
"... approach. The complimentary shuttle service and the consistent daily text updates made the entire process incredibly convenient and reassuring. I am exceptionally satisfied ..." Read more
"Communication was great! I loved the text updates"
"The entire process was smooth and easy! I was given a link in which I could follow along with progress of my vehicle, I received phone call updates, and ..." Read more
"They texted me with updates through whole process."
"I'm very satisfied with the work done and the communication throughout the repair. They went about and beyond the get my ..." Read more

My Experience

Had a great experience with Impact. Made the repairs from my insurance claim extremely easy and convenient. And the repair job was top notch. Thanks guys!

My Experience

Excellent customer service in and an outstanding team. Highly recommended..

My Experience

Great service and help.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great work- thank you

My Experience

Great job

My Experience

I am not feeling well and haven’t really examined everything but from what I can see it looks new and shiny .

My Experience

Just a awesome body shop.They had my truck fixed in a short turnaround and their quality of work is a craft.

Likely to Recommend

Have already told my people that the body shop is definitely worth going to for repairs

Repair Quality

Very happy with the end product and the results speak for themselves thank to the whole team for getting my truck body repaired in a timely manner

Customer Service

Awesome body shop doing excellent work

My Experience

Excellent customer service. Quality work performed on my car. Easy to work with. Car was ready before promised date. Great experience.

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Repair Quality

Customer Service

My Experience

This was the 2nd time I’ve used IB & P. This business and service is first class. Chris and Eddie are friendly and easy to work with. My Jeep Grand Cherokee looks better than when I brought it in. Nice wash and vacuum they did.

My Experience

Chopped it in excellent job, they were communicative, quick, and the truck came out great

Likely to Recommend

Would Always recommend this company.

Repair Quality

This company is AWESOME!! my car looks brand new, they were very nice and accommodating. Did a Great Job!! Thank you Michelle Lawhorn Kia K4

Customer Service

They are Great...

Likely to Recommend

Repair Quality

2020 Infiniti Q60 looks great! Nice work on the paint and body!

Customer Service

Returned Clean

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Repair Quality

Customer Service

You guys are great!!!

My Experience

My car looks great. I would use you again.

Likely to Recommend

Already did.

Repair Quality

Customer Service

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Repair Quality

They did an amazing job and made my car look brand new with extra touches.

Customer Service

Returned Clean

My Experience

This isn't my first time going to Impact. As before, the staff was courteous, honest, and the repair work was exceptional! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

You did an outstanding job on my 2022 Corvette. The work was completed to perfection and I have absolutely nothing with the highest praise. You guys are the best.

My Experience

Great service. I will tell my family and friends about the excellent service that I received. They even cleaned my vehicle inside and washed the whole vehicle very nicely.