Imperial Auto LLC

4.9 (877reviews)
98%
845 Woburn St,  Wilmington,  MA  01887

In operation 17 years.

Where Service and Quality Comes First !

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (877)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The customer service was outstanding. The work was completed quickly and efficiently, and they truly went above and beyond. My car looked amazing — clean and sparkling when I picked it up.

Customer Service

My Experience

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Repair Quality

Great experience, they did a great job in a timely manner!

Customer Service

My Experience

My Experience

I had a very good experience. The manager was very friendly and kept me updated on the progress throughout. The work on the car was done very well. The car was returned very clean and interior was detailed too. Definitely would go to them again if needed.

Likely to Recommend

Repair Quality

Imperial Auto did a great job with my auto repair.

Customer Service

They communicated the progress well, were friendly and helpful

Likely to Recommend

I would absolutely recommend Imperial Auto to anyone needing auto repair work done. Quality work in a timely manner…my car looks perfect! They even thoroughly cleaned the interior…something I never expected, but so appreciated!! Excellent company and staff! Thank you, Darek!

Repair Quality

The Imperial Auto repair done on my vehicle deserves a rating above and beyond “perfect”! Great job!!

Customer Service

I dealt with Darek…he was courteous, and kept me well informed.

My Experience

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My Experience

Great communication, great work done.

Likely to Recommend

Repair Quality

Great communication, great work done.

Customer Service

Likely to Recommend

Repair Quality

Imperial will be the only auto body shop that I will use in the future,not only did Derek repair my truck but he also repaired my sons car,both came out perfect.if I could give him an 11,I would. The attention to detail was more than i EVER expected …great job and thank you so very much

Customer Service

My Experience

Darek and his team at Imperial Auto did an amazing job repairing our vehicle. He was very professional and maintained consistent communication throughout the course of the repair. His entire team did an excellent job with all repairs and made sure we were fully informed. I was very impressed with his professionalism and support throughout the entire process. The car looks amazing. The team is very skilled in the body repair of German model cars (Audi and Porche), and we were very happy with the result.

Likely to Recommend

I would highly recommend Darek and the team at Imperial Auto LLC. Should I need any assistance in the future, I am going straight back to him and his team. They go above and beyond when it comes to taking care of your car.

Repair Quality

Repair quality was excellent. Darek and his team did a remarkable job restoring the body damage to the hood of my car.

Customer Service

Darek always reached out kept me informed of the repair progress weekly (and more frequently if needed). He was reassuring, responsive, and knowledgable regarding when it came to communicating during the repair process. That car took good care of me, so seeing Darek and his team take good care of my car gave me peace of mind.

Returned Clean

Likely to Recommend

Repair Quality

The car looks brand new!

Customer Service

Excellent service and friendly customer service

My Experience

Easy to work with

Likely to Recommend

Repair Quality

Great people to work with

Customer Service

Likely to Recommend

Repair Quality

I was 100% satisfied with your customer service and the quality of your work.

Customer Service

Very satisfied

Likely to Recommend

Imperial is my first choice

Repair Quality

Outstanding service, work quality is amazing

Customer Service

VERY satisfied

Returned Clean

Likely to Recommend

Repair Quality

Darek has been the saving the day for me, twice in a row. He was able to get my car out of a towel yard when the towing company refused to to take my call and repair my car back to like new from a severe crash. The communication had been clear and work had been done to perfection with reasonable price. Thank you for the help !

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Amazing work. Amazing customer interaction.

Customer Service